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PFSweb is the Internet's billing department. The firm provides transaction management services for electronic and traditional commerce, offering retailers and e-tailers order management, customer support, billing services, and distribution. Its approximately 30 clients (including American Eagle Outfitters, Hewlett-Packard, Nokia, and several divisions of IBM) sell apparel, sporting goods, computer products, and consumer electronics. Although it has a high-tech mission, PFSweb has a low-tech past as a subsidiary of printer products maker Daisytek International, which established the firm in 1996 as Priority Fulfillment Services. Daisytek will retain about 80% of PFSweb; it plans eventually to spin off the rest. |
