I started a project that examines adults' use of social networking sites, you know like FB or Twits (hehehe, oh the cleverness of me)
So a big part of the project is examining social media bullies - in short, people who bully others on social media. So I found this article that discusses the difficulties of delivering customer service to social media bullies. I think this article outlines some of the important aspects of derailing bullies, but I feel like there are more that aren't covered in this article. I would love to hear your opinions - and don't be bullies lol.
Actually, I am pretty pleased with the lack of social media bullying in this forum, quite nice :)
(Cue longest bullying comments thread ever lol) |
