| ServiceNow, Inc. provides cloud-based services to automate enterprise IT operations primarily in North America, Europe, the Middle East, Africa, the Asia Pacific, and internationally. The company offers IT service automation applications, including incident management, problem management, change management, release management, request management, configuration management, asset management, project portfolio, software development lifecycle management, IT cost management, work management, vendor performance management, and resource management, as well as IT governance, risk, and compliance; case management applications, such as HR service automation that provide capabilities to manage the service delivery of human resources departments; and options and add-ons services, such as performance analytics and discovery services, as well as orchestration core, cloud provisioning, password reset, and configuration automation applications. It also offers custom application development products, including CreateNow development suite, a browser-based set of tools to manage the entire lifecycle of an application from creation to deployment. In addition, the company provides implementation services, training and certification solutions, and technical support services. It sells its products through its direct sales team, as well as indirectly through channel partners and third-party referrals. The company, formerly known as Service-now.com, was founded in 2004 and is headquartered in Santa Clara, California. servicenow.com |
