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Technology Stocks : America On-Line: will it survive ...?
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To: Dave Rebok who wrote (1097)1/17/1997 4:33:00 AM
From: John Grandy   of 13594
 
After days of busy signals, one bloke dropped AOL and
went to Prodigy's Internet service. Desperate times indeed.
Another fellow tried to reach customer service at "America
Offline" to cancel his service. After hours on hold, he called
American Express to de-authorize the AOL charges. The
AMEX representative told him she'd received more than 30
calls that day from equally dissatisfied customers.

With its new all-you-can-eat pricing, you can imagine that
AOL is eager to drop idle lines. Step away from your desk
for a few minutes, and the service times you out. This usually
happens after you've tried for hours to get a connection. The
trick is to open a chat room window in AOL and leave it
running in the background while you launch your browser.
That should keep it from timing out when you take a break
from FTP sessions.

If you're having trouble getting on, in the first place, there's a
freeware AOL redialer utility at
members.aol.com.
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