MSTG also bounced today on news. Notice the reference to CMGI (thus turning it into a CMGI news release too - very nice Jim Harrer!):
Subject: iCAST Selects Mustang.com to Manage Online Customer
Communications
Company Press Release
iCAST Selects Mustang.com to Manage Online Customer Communications
Mustang.com Deploys Customized eService Solution For Next Generation
Entertainment Web Site
Bakersfield, California - March 16 , 2000: Mustang.com, Inc. (Nasdaq:
MSTG), the provider of Trusted eService Solutions(tm), today announced that
iCAST, an online entertainment and majority-owned operating company of CMGI,
Inc. (Nasdaq: CMGI), has implemented the award-winning Mustang Message
Center to provide comprehensive customer support on its recently launched
Web site, icast.com.
Mustang.com Services, the company's professional services team, worked with
iCAST to design and deploy a comprehensive eService solution designed to
manage the customer support needs of iCAST's growing online community of
entertainment fans, musicians, filmmakers and DJs. Mustang.com Services was
able to rapidly provide iCAST with a customized, robust platform to support
current and future e-mail response demands.
"We selected Mustang.com based upon its sound track record and ability to
rapidly deploy a comprehensive customer relationship management system,"
said Johnny Scarborough, director of quality assurance at iCAST.
"Mustang.com assessed our customer support requirements quickly and deployed
a comprehensive solution that will enable us to respond to and measure our
customers' support needs quickly and effectively. Our team was able to stay
focused on our launch and not have to worry about infrastructure
implementation and the other requirements that accompany the deployment of
mission-critical solutions."
"iCAST has created a highly sophisticated Web site that is poised to change
the way entertainment is experienced online," said Jim Harrer, president and
CEO of Mustang.com, Inc. "The foundation of their business is based upon
quality customer relationships and ongoing communication. We are honored to
have been selected as the solution provider to assist iCAST - today,
tomorrow and in the future."
About iCAST
iCAST (www.icast.com) is a multi-media rich, online entertainment company
that champions self-publishing within a personalized, community-oriented
environment. iCAST.com empowers individuals with the tools to create,
customize and share their personal entertainment passions. It offers
original, user-generated and syndicated audio and video content,
entertainment news, features and interviews, live and archived events, and
more. iCAST and the iCASTER, its downloadable media player, use Microsoft's
Windows Media as its preferred streaming media format. iCAST is a
majority-owned operating company of CMGI, Inc.
About Mustang.com and Mustang Message Center
On February 28, 2000 Mustang.com announced the company has entered into an
agreement to be acquired by Quintus Corporation (NASDAQ:QNTS), a leading
provider of comprehensive e-customer relationship management solutions
(eCRM). Additional information can be obtained on the World Wide Web at
mustang.com or quintus.com or by calling Mustang.com
at (661) 873-2575.
Mustang.com enables loyal, high quality customer relationships through the
design, development and support of Internet and e-mail based customer
management software applications. Mustang Message Center is an award-winning
eService solution that improves e-mail management in mission-critical,
high-volume customer service operations. Hundreds of companies worldwide,
including 3Com (Nasdaq: COMS), GTE (NYSE: GTE), Lucent Technologies (NYSE:
LU), ShopNow.com (Nasdaq: SPNW), The U.S. Mint, E-Stamp (Nasdaq: ESTM),
Iomega (NYSE: IOM), Activision (Nasdaq: ATVI), Value America (Nasdaq: VUSA),
Time Warner New Media (NYSE: TWX) and Victoria's Secret (NYSE: IBI),
actively utilize the Mustang Message Center for 24x7, mission-critical
customer service, supporting hundreds of thousands of transactions every
day. Corporate headquarters are located at 6200 Lake Ming Road, Bakersfield,
CA 93306; with offices in Chicago, IL; Ft. Lauderdale, FL; Los Angeles, CA;
New York, NY; Phoenix, AZ; Seattle, WA; Austin, TX; and Washington, D.C.
Inquiries can be addressed via voice, 661-873-2500; fax, 661-873-2499; or
e-mail, info@mustang.com.
Additional information is available from Mustang.com on the Web at
mustang.com.
###
Contact: Mustang.com, Inc., Dan Cooper
(310) 255-8097, dan.cooper@mustang.com
iCAST, Bill Golden
(781) 994-4159, bgolden@icast.com |
