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Non-Tech : Diligent Dingo Intelligent Agent for Message Boards & more
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To: RagTimeBand who wrote (19)2/2/2000 1:23:00 PM
From: rjnawrockidd   of 67
 
Fetching problems with AZC,

<Emory Wrote>
>I click on the "Fetch this thread" button and DD goes out and checks the Azco boards and finishes. However the message board I'm looking at doesn't change.

The message list will not automatically refresh while you
are on the message viewer. To get the message list refreshed
to display all of the currently available messages you need
to 1) click on the ticker-board item in the boards list, or
2) right click on the message list and select 'Refresh List'
from the popup menu. It works this way to avoid constantly
refreshing the list will fetching is going on in the back
ground. I may need to add a way to indicate that a list refresh is needed. Any ideas
on the best way to indicate this are welcomed. Note: The
ticker-board list info is being worked on right now to fix
a bug that reports an incorrect amount of unread messages.
This would be a good time to add this 'refresh indicator'

<emory wrote>
>Whereas the Yahoo fetch didn't work. Instead of downloading 10 messages it downloaded 4 and they weren't
consecutive. (errors occured)

If you could go to the 'Configure=>Log' page and copy the
message log and email it to diligentdingo@diligentdingo.com
I will see what(if any), problems were reported and try
to find out what happened. I can add that just like any
browser, there are going to be problems fetching messages
and other web pages all the time. Web sites get slow and
unresponsive, your internet connection through your ISP
can get slow, etc. The DDingo does have tools to try to
re-fetch messages when problems do occur. If you have errors
fetching, you can try the "Message Control=>Re-Fetch" menus
to try to re-fetch any messages that had problems.

Thanks for the report and send me the log.

/rjnawrocki
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