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Pastimes : Computer Learning
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To: thecow who started this subject1/23/2002 1:11:30 PM
From: nnillionaire  Read Replies (1) of 110655
 
NAV 2001 was factory installed on my Dell Dimension 8100 running Windows ME and IE6. Now, when it boots-up, right after the Windows ME logo screen, I get a screen titled "NAV Auto-Protect" and saying, "Unable to initialize the virus scanning engine database files"

Then, once boot-up is completed, the small NAV icon in the bottom bar has a red "X" through it. I assume that means that NAV is not working.

I uninstalled NAV using the "Add/Remove" program, and reinstalled if from the Dell backup disk. I still get the message on boot-up, and NAV refuses to work.

My Symantec NAV subscription is up to date.

Any thoughts of why I cannot get NAV to work properly?

Much appreciated.
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