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Technology Stocks : America On-Line: will it survive ...?
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To: Zoltan! who wrote (2537)3/24/1997 1:32:00 AM
From: Val   of 13594
 
Doesn't it look pretty suspicious and possibly even desperate when a company spends so much money to add membership when it continues to improperly look after the members it already has? I still hear a lot of complaints about just getting on line through AOL.

Local ISP's just make to much sense. So many of them give more for a lot less than $19.95/mo. J3 Communications recently offered unlimited internet access for free - how will AOL top that? Reba McEntyre (sp?) is great but even she cannot turn a poor business proposition into some thing that it is not.

AOL needs to concentrate on taking care of the customers that remain.
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