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Non-Tech : Nasdaq Subscriber Agreement

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To: AL R who wrote (2)	4/17/2001 6:04:21 PM
From: canuck-l-head	Read Replies (1) of 52

Update: TD Waterhouse staff can still use WebBroker WITHOUT signing the Nasdaq agreement. Talked to a TD Waterhouse rep who extended a sell order for me today and he said, "I've been trading all day and I didn't sign the agreement. Only thing is I can't trade the Nasdaq. Are you SURE you can't get into your online account?" I tried again, twice, and both times I was taken back to the log-in once I clicked past the agreement... TD Waterhouse told me today (phone) that they are recording the complaints and sending them on to the higher-ups. TD Waterhouse has said that they were TOLD by the Nasdaq that they had to post the agreement. I asked for contact info. for the Nasdaq: New York Office The Nasdaq Stock Market 33 Whitehall Street New York, NY 10004 (212) 858-4000 Email isfeedback@nasdaq.com Office of the Ombudsman ombuds@nasd.com canuck-l-head

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