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Technology Stocks : America On-Line: will it survive ...?
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To: John Albert Moro who wrote (6297)12/10/1997 2:18:00 AM
From: Sowbug   of 13594
 
<<1. Problems with AOL in providing good service to its customers given its huge subsriber base, eg. server and E-Mail problems during
peak usage.>>

Yeah but probably 9.9 million of the people who subscribe to AOL are amateur computer users. They think that the crashing, freezing, busy signals, lost e-mail, disappearing files, and confusing commands are all just part of using a computer. Thus they're as likely to cancel their AOL subscription as they are to throw out their computer.

So even AOL's problems won't cost them much.
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