bad experience in Charles Schwab recently Message Board

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Non-Tech : bad experience in Charles Schwab recently

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To: Rick Ryan who wrote (68)	8/22/1997 9:11:00 AM
From: Cisco	of 124

Rick, Please provide a "POSSIBLE" explanation. I must not be "completely informed of all the nuances and dynamics of order processing." There must be some rule I haven't "seeked out" as to why Schwab doesn't have to post profits back to my margin account on the settlement date. The facts: sold 1000 shares of stock on market opening last Friday. Stock disappeared from my posted positions over the week-end. As of 7 days later the proceeds have still not been credited back to my margin balance. Schwab still hasen't responed to my e-mails. Waiting for their real person to start answering the phone this morning so I can pay him $5.00 for the privilege of talking to him. Remember with a e-Schwab account, you can only talk to a real person 13 hours a day. The rest of time you must use e-mail. Local branch can't help. By the way, I am using the e-mail located within their trading area of their web page under contact e-Schwab. All my e-mails to other people have been received without difficultly. How can Schwab justify charging a premium price for a on-line service when they have so many restrictions? Interested in your thoughts, Cisco.

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