MLOG Nasdaq 5 million shares outstanding and profitable
From Briefing.com: Microlog Corp (MLOG) 3 1/8 +5/16 (+11%): The Internal Revenue Service (IRS) has ordered major upgrades to their Intela systems worth over $2.7 mln. MLOG reported revenues of $31.8 mln in 1997. Volume 48K.
Now volume over 300,000 and 3 3/8
Company Press Release
SOURCE: Microlog Corporation
Microlog Delivers Major System Upgrades for the IRS
GERMANTOWN, Md., July 15 /PRNewswire/ -- MICROLOG CORPORATION (Nasdaq: MLOG - news) announced today the Internal Revenue Service (IRS) has ordered major upgrades to their Intela(TM) systems worth over $2,700,000. Since 1994, the IRS has used Microlog's Intela communications platform to assist in the daily handling of thousands of calls concerning tax inquiries. With the Aspect(R) call center ACD, data and voice are simultaneously transferred to the agent for resolution. In addition, Microlog's Voice Response Units (VRUs) accommodate the GeoTel Intelligent Call Router, which systematically transfers calls to an agent with specific skills or knowledge. This will allow the IRS to better manage and balance their nationwide call center traffic for the 1999 filing season.
This upgrade will take advantage of Intela System Release 6 (SR6) Y2K compliance under the Aspect ACD replacement contract. In addition, many of the IRS' existing VCS3500 VRUs will be upgraded to Intela.
Microlog will also assist the IRS with the migration of their applications to SR6. With this eventual migration, the IRS positions itself for additional capabilities and port expansion.
''As one of Microlog's largest call center customers, we are pleased that the IRS is taking advantage of this latest technology,'' stated Richard A. Thompson, President and CEO. ''These latest orders illustrates the IRS' commitment to improved service to the taxpayer.''
Headquartered in Germantown, Maryland, with European headquarters in The Netherlands, Microlog Corporation designs, develops, markets, and supports a complete family of interactive communications systems and application solutions that improve customer service and increase productivity, while reducing costs. The Company's products find wide application in retail, government, health care, utility, media/entertainment, transportation, and many other markets, with over 14,500 installations delivered worldwide. Microlog's interactive communications products are sold through its direct sales force as well as through distributors, original equipment manufacturers, and value added resellers. Microlog is certified ISO 9001, meeting the highest international standard for quality assurance. For more information, please visit the Microlog home page on the World Wide Web at mlog.com.
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