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To: B.K.Myers who wrote (79945)	11/13/2012 11:23:05 AM
From: B.K.Myers	Read Replies (1) of 110626

Thank you to everyone that shared their Dell experiences with me. I contacted Newegg last night and they were very cooperative. They are going to replace the system which I repacked last night and dropped off at the UPS store this morning. I cancelled the service tech visit that Dell had scheduled to install a new hard drive. I hope to have better success this time. If not, then I will start my search for a new system again. B.K. p.s. So far I am very pleased with Newegg customer support (not their fault that I received a defective system).

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