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Sergio, all,
I just got this e-mail:
___________________________________________________________
Subject:
Trouble with FreeEDGAR
Date:
Thu, 28 Aug 1997 16:07:18 -0700
From:
[Name deleted for privacy reasons]
To:
"'michaldaniel@mindspring.com'" <michaldaniel@mindspring.com>
Hi Michal,
I am a member of Silicon Investor. I saw your August 26 posting on the
IDANF thread about your difficulties using FreeEDGAR. I work at Partes
Corporation, which produces the FreeEDGAR site. Site availability is
something we are always concerned about. I would like to help make sure
you and others on our FreeEDGAR web site do not have these access
problems in the future. Do you mind providing more detail about what
leads to the "refused by server" message? Or would you mind if someone
from our customer service department contacted you? Thanks very much.
Sincerely,
[Name deleted for privacy reasons]
Editorial Director
Partes Corporation (206) 739-9651 x170 (206)739-9652
FAX
10635 NE 38th Place, Suite B partes.com
peters@partes.com
Kirkland, Washington 98033
___________________________________________________________
I am posting this here because I have never experienced this kind of proactive service, and felt it important enough to point out not only on it's own admirable merit, but to counter my negative previous remark about their web site.
Regards,
Bounced Czech
P.S. Needless to say, I answered this e-mail |
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