Wireless Carriers Up Their Capacity March 14, 2001 M-Commerce By Michael Cohn Wireless carriers are building their mobile Internet services and encouraging companies to create applications that will inspire more users to surf the Web using their mobile phones.
At the Internet World Wireless 2001 show in February, Sprint PCS unveiled its Application Developers Program, an educational campaign designed to stimulate creation of innovative uses for its Wireless Web service.
“We want to cultivate the development community and identify key partners for Sprint PCS,” says Bryan McCann, vice president for wireless data services at Sprint PCS. “We’ll communicate strategic information so developers can get insights into how the networks are evolving.”
Sprint PCS plans to discuss the evolution of both the devices and the networks, including the CDMA (code division multiple access) technology that the company uses on its network.
“It’s really about how effective the network is and how good the coverage is,” McCann contends. “Is it a single platform? Many of our competitors have different networks running out there. When we deploy a service, it immediately becomes available to all of our subscribers.”
McCann also thinks it’s important to consider the language used to write applications. Sprint PCS supports Openwave Systems’ HDML (Handheld Device Markup Language) gateway, as well as WML (Wireless Markup Language), which is being used for WAP (Wireless Application Protocol) applications. Sprint PCS is deploying a WAP-compliant server and offers a strategic WAP migration plan for developers on its Web site.
“The advantages to WAP compliance and WML are that they’re standard, and there are applications written in WML that will be more broadly available than HDML,” says McCann. “HDML has some unique and interesting capabilities. WML uses extensions to provide the same capabilities. Those are things that developers need to know and consider, or when they move from HDML to WML they might lose some functionality.”
Sprint PCS plans to conduct online conference calls to educate developers and allow them to hear what executives have to say about application development. Sprint also has a technical support line and publishes industry information to give guidance and support. “The most important issue for developers is how they monetize the application,” says McCann. The revenue models vary for Sprint PCS application providers, but the company generally believes in revenue sharing.
Sprint PCS is upgrading its network for so-called 2.5G and 3G (third generation) services. It hopes developers and third parties will give the company a “wish list” of applications they would use, once given additional bandwidth.
“We will see enhancements in financial and commerce applications,” McCann predicts.
The CDMA network will evolve first toward CDMA200 and go to full 3G using CDMA2000-1XRTT. Sprint hopes to boost bandwith to 5 Mbps by 2005.
The company plans to invest between $700 to $800 million to get its network up to an initial speed of 144 Mbps, which McCann claims Sprint will be able to achieve with a software change. He points out that Verizon paid billions of dollars to acquire licenses in New York City alone.
“Verizon needs to deal with the merger of different companies,” says McCann. “They also have multiple back offices they need to deal with. On the spectrum side, if you look at what they paid for 3G spectrum in New York alone, it’s more than what we paid for our entire spectrum in the U.S. ... We feel very comfortable that we have enough spectrum, given our technology, for the next 10 years.”
Verizon is going through a quiet period prior to an IPO, so it couldn’t reveal many of its plans for building out its network. But it did respond to some of the claims made by Sprint PCS. Like Sprint, Verizon uses CDMA and is migrating to 1XRTT. Its Mobile Web service currently operates at 14.4 Kbps. Once it evolves to 1XRTT technology, it anticipates speeds to increase tenfold.
“It depends on the devices,” says Verizon spokesperson Andrea Linskey, “but with higher data speeds, we’ll have the ability to do higher-speed file transfers and streaming video.”
Uniting the various networks now owned by Verizon won’t be a big problem, she claims. “The nice thing is that all the partners that make up Verizon—GTE, AirTouch, and Bell Atlantic—were all CDMA players. There’s quite a lot of money invested in the network already, and it’s mature.”
By moving to 1XRTT technology, Linskey believes, Verizon will achieve greater voice capacity as well as higher-speed data. Part of this will be accomplished with the extra spectrum that Verizon has just purchased. “All wireless vendors need more spectrum to meet the increase in customers for voice and data services,” she observes. “Headroom on the capacity side is key. Certainly CDMA is the most efficient digital standard out there as far as efficient use of spectrum. We process ten times the amount of calls we could with TDMA [time division multiple access]. You can add more capacity to the network, but obviously there comes a time when you need to add more spectrum. With big buckets of minutes and long distance roaming, the impetus is there to use your cell phone more.”
Verizon is now operating services in 96 of the top 100 markets in the U.S., which allows for plenty of room to roam. “Through our own network and roaming network agreements with Alltel, we can keep customers on the network, and it’s still cost efficient for us,” says Linskey. “I can’t say that for a lot of carriers that are taking a bath on their one-rate plans.” Clearly, wireless carriers are in a battle for customers and mind share, the outcome of which will depend on their ability to increase capacity.
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