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To: Robert Mayo who wrote (10115)3/26/1998 4:03:00 AM
From: IanBruce   of 213176
 
Robert: "Surpass?" You're kidding, right?

Robert,

Thought you might find this amusing. It's an editorial by Richard Hart, the host of CNET's television show, CNET Central. Bear in mind that Intel is a big investor in CNET.

Product demo disasters
1/22/98

"In every episode of the CNET Central television show,
we present a seemingly effortless two-minute product
demo. What you don't see are the hours of trial and
error that precede these demos. If you did, you'd
probably think twice before buying another computer
product."


CNET, "the Computer Network", is staffed by dozens of dedicated, highly skilled, technically savvy individuals - yet it takes "hours of trial and error" to get shipping products to work with Windows 95?

"Let's start with Windows 95, for example. Let me
confirm what I'm sure you already know: on the PC,
it's still very much plug and pray. Our bitter
experience installing and uninstalling applications
and drivers every week for these demos allows me to
say this with complete confidence."


This paragraph is just priceless.

"This weekly routine makes me want to thank Apple
for Macs, because this part of demo hell doesn't
apply to them.
On the Mac, installing the Wacom
Display Tablet required nothing more than double-
clicking an install icon and plugging in the
tablet.
No such luck with the Windows-flavored
products."


Full text is at:
<http://www.cnet.com/Content/Voices/Hart/012298/?dd>

Ian Bruce
New York, NY
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