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Non-Tech : Bill Wexler's Dog Pound
REFR 1.620+3.2%Dec 5 3:59 PM EST

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To: Hank who wrote (104)3/5/1999 6:50:00 PM
From: Nazbuster   of 10293
 
I might as well jump in with one more angle... Don't you just love buying stuff with a mail-in rebate?

I just got back a postcard from Maxtor which says my rebate was denied because my receipt "didn't demonstrate purchase of the product required for the rebate." I bought a 5.7G Maxtor. I sent a copy of the COMPUSA receipt which says CODE 192247 MAXT 5.7GB COMPUSA H QTY 1 PRICE $159.99 (lousy, but had $30 rebate).

In addition to the form which I filled out, I sent the cutout from the box which identifies the product, and a copy of the sales receipt with the disk purchase circled.

Try calling the Maxtor inquiry line: totally voicemail. No return phone call yet. I have until March 12th to respond. Called the COMPUSA customer service, but it's only open until 5pm Central. I'm on the West Coast and it's too late.

Totally frustrated!
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