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Pastimes : Computer Learning

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To: Donaldm who wrote (10846)	7/20/2000 2:42:43 PM
From: mr.mark	of 110653

i am confident that dell will fix you up. i know that each and every time i have contacted them, they have resolved the problem. i know that you are adding hardware, and they may say that they are not obligated to provide support for non-factory installed devices, but your problem also involves the operating system they installed (win98, right?) and the new devices' compatibility with the existing components. sometimes dell's frontline recorded menu selections kinda' make it difficult to get to a tech for help... they may make it sound like the problem is not theirs to deal with. so if you don't hear a menu selection that fits exactly, just choose something close. please let us know what you find out :) mark

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