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Gold/Mining/Energy : Big Dog's Boom Boom Room
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To: Proud Deplorable who wrote (112036)10/16/2008 7:25:45 PM
From: Kayaker1 Recommendation   of 206159
 
Yes, the problems on Oct 14th were brutal. I bailed out of all my stocks in the morning but couldn't tell where I'd been filled. Did I need to change my price or was it just a reporting delay? To be fair, much/most of the problem was with the TSX as I understand it. Took 2 hours for CNQ to even start trading.

I tangled with TD a couple of years ago over a disputed trade (and finally beat them).

Note that they record every single keystroke you make when entering and changing orders, so be prepared for that. I would also suggest that you keep a record of the date/time/person for every phone call because they record all the phone calls. You may need to refer back to one.

Better yet, I recently purchased a digital recorder so I can record such phone calls myself in the future. Nice when they change their story and later deny things they said. Good luck with it.
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