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INTC 37.83-4.3%Dec 12 3:59 PM EST

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To: The Duke of URL© who wrote (114896)10/25/2000 8:49:59 AM
From: Dan3   of 186894
 
Re: I am having trouble making any sense out of your post.

IBM and dell entered into a "10 Billion Dollar" technology sharing agreement about two years ago whereby IBM would supply world wide tech support to Dell customers. True?


Evidently it has either since changed or never applied to small to mid range servers.

It actually is possible, I suppose, since there are so many operating units at IBM. But my friend has a fine sense of Irony and would almost certainly have made much of one part of IBM letting down another part. His group at Global Services performs general IT functions at a company when that company outsources its IT functions to IBM. I would be surprised if that group at IBM were substantially superior at hardware / systems support on Dells compared to another group at IBM that was dedicated to supporting Dell (if such a group were to exist).

Dan
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