FWIW, partial answers:
>>How fast do you get a trader/rep to place an order by telephone? Do they confirm while you're still on the phone? If not how long until you know?
For me, under a minute. I've only done it a few times,
so I can't generalize.
>>Do they "work" large orders?
Dunno, but I doubt it. They don't "work" any orders beyond
submitting them to the major exchange, best I can tell.
>>Internet execution speed? 1 minute? 5 minutes? or what?
For a marketable order, seconds. Almost always less than
a minute. With reasonable boundaries (market doesn't move
away, no liquidity, etc.).
>>Errors? Do they make any?
Sure. So? I've always gotten them corrected, but you have
to be willing to yell about it.
>>Quality of executions? Do limit orders get reflected on level II? Do market orders go off smoothly? Or do you get raped by pay-for-order-flow agreements or other reasons?
I can't recall ever placing a market order. I don't have level II,
but I have seen my inside orders reflected in the markets. Usually.
Sometimes I have had to call and rattle cages for representation,
but it has always worked.
>>How is documentation: paper trade confirmations and monthly statements?
As good as anybody. I'd rate this a B+, maybe an A-. Compared
to, say, Datek, outstanding.
>>Do you really get eSignal for free? Does it work every month without a hitch? If you are short one or two trades in a month, do they still let you have eSignal for free, or do they watch it like a hawk?
Dunno. Don't trade that much.
>>Are commissions really $15 for everything???
No, but for everything they say. Option commissions are
1.75 per contract, $15 minimum. I believe stocks are
$15 per 5000 shares.
>>Are the following trades more than $15:
>>500,000 shares of a 1c stock
No clue, but I hear they have pricing for penny stocks.
I would seriously doubt they'd do it for this price.
>>11,000 shares of a $7 stock
I think this would be three commissions (15/5000sh).
Don't recall precisely, though.
>>50,000 shares of a 50c CANADIAN stock?
No clue. Dunno if they trade Canadians
>>11,000 shares of a $10 stock on the OTC-BB
Dunno.
>>A trade done via telephone rather than over the internet connection?
It's more, as they say in their literature. I forget, but about
$25, I think, plus some handling fees.
Many of these questions are answered on their web site in
the documentation. Pick up the phone and ask; they answer
pretty quickly, and that will also answer some of your
customer service responsiveness questions too.
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