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Non-Tech : WELLS FARGO

WFC 87.42

+0.5%

9:30 AM EST

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To: David C. Burns who wrote (1223)	5/28/1999 10:55:00 AM
From: JPhilipS	Read Replies (1) of 1281

It took Norwest 11 days to wire my money back to me, after admitting their errors. Stagecoach would have been faster. I've tried to get to customer service czar, but have been thwarted. An underling is supposed to call back within four working days, but I got my money today. Now it's a little late. I understand your enthusiasm for WFC as a stock you own, but I've got to tell you, this has been the most frustrating customer service experience of my life.

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