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Non-Tech : Ameritrade

AMTD 0.995

-0.5%

3:59 PM EST

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To: Bert Klimer who wrote (125)	4/23/1998 7:38:00 PM
From: silInv	of 513

The problem is the phone does not work either. You have to wait before you can talk to a live person. Sometimes, it takes several minutes. I have wait at least 5 minutes on one occasion and hung up after getting no response. I do have other accounts somewhere which did not offer internet trading until recently. I have asked one of them to offer it but wait for too long. Recently, I found out why. They are more reliable and get faster response. I get confirmation once the trade is done. Compared to what I experienced this morning (I got confirmation by checking the order status after market close and never get confirmation which I have requested through email), I am willing to pay a few more dollars for each trade. Actually, I am paying less with another broker but just tied up most of my money with Ameritrade right now. BL

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