Anybody knows how TSIG is doing with the TeleCare service that suppose
to have been launched back in October. This sounds like a big
partnership with Recovery Network and it involves cable, radio, and
even Yahoo. See copy of PR below.
SANTA MONICA, Calif.---May 20, 1998-- Recovery Network (NASDAQ: RNET -
news) and TeleServices International Group Inc. (OTC BB:TSIG - news)
today announced a deal which provides Recovery Network cable
television viewers and Recovery Talk Radio listeners an opportunity to
call and receive telephonic in-home counseling from a country-wide
network of physicians. The deal provides Recovery Network with all the
necessary hardware, software, and operator services to direct and
traffic calls throughout the continental U.S. The service, entitled
TeleCare(TM), is expected to launch in October 1998.
The deal was announced jointly today by William D. Moses, President
and CEO of Recovery Network and Robert Gordon, Chairman and Chief
Executive of TSIG.
Recovery Network Television currently offers a toll-free helpline
linking television viewers in crisis with local resources. The
helpline is currently being operated by the Federal agency NCADI
(National Clearinghouse for Alcohol and Drug Information) and is free
of charge to callers at 1-800-400-RNET.
''TeleCare(TM) is a natural extension from our current helpline,''
said William D. Moses, President and Chief Executive of Recovery
Network. ''We now fulfill the need to those who want to get counseling
in the privacy of their own homes. We are providing a cost-effective
first step for viewers to enter traditional treatment and recovery
programs,'' Moses added.
Gordon said, ''We are pleased to enter into this exciting new
partnership with Recovery Network. It makes sense from a people point
of view and from a financial standpoint. Not only will this exciting
new service help people in the privacy of their own homes, but it will
provide the TSIG/Recovery Network partnership with a potentially
explosive financial upside.''
Moses added, ''We will bring a 'triple threat' to the marketing of
TeleCare(TM), marketing this innovative new service on our television
and radio networks, but also on the Internet with our monthly chat
rooms extensively promoted by Yahoo. (NASDAQ: YHOO - news)''
The Recovery Network helpline (1-800-400-RNET) will remain free of
charge to those with an immediate need.
TSIG is providing equipment and a five year service agreement for
operator and line charge services at 80% of competitive rates. In
return, TSIG receives 200,000 shares of Recovery Network common stock
and 200,000 warrants to purchase shares.
The TSIG call center utilizes state of the art computer technology
telephony integration that provides clients with a turnkey solution
for their teleservices requirements. TSIG's backbone is a highly
redundant Lucant G3, recently upgraded to an R6, which allows up to
24,000 stations, 4,000 trunks and 5,200 agents. The Lucent switch is
fully integrated with the MAP Interactive Voice Response System and
the EIS Centennium Call Center System complete with Cybernetics
Workforce Management Software. The components can share data from the
client's master database that may also be tied to a dedicated client
website. The above equipment gives TSIG full inbound and outbound
capabilities.
''Our business model benefits from the marketing leverage that our
cable television and radio networks and their captive audiences
provide by obviating the need for media and production budgets, which
yields a high revenue/high margin business model,'' Moses noted.
Moses said that the Recovery Network will work closely with its
nationally recognized board of advisors to assure quality services for
TeleCare(TM).
The Recovery Network Inc. is a cable television network that provides
programs for a wide range of behavioral and mental health issues. The
Network also produces Recovery Talk Radio, a nationally aired
listener-discussion show, Recovery Interactive, a joint venture with
TCI, On Line Holdings, a subsidiary of Telecommunications, Inc.,
Recovery Network News, an online newsletter publication. The Recovery
Network operates a helpline (800-400-RNET), for people in need of
immediate information and guidance in their local communities.
Recovery Direct is an on-line service which provides products and
services to the institutional market.
The Recovery Network is located on the World Wide Web at:
recoverynetwork.com
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