KVH Industries Selects Info Directions' CostGuard ASP to Bill Its Portfolio of Satellite Communications Services
24 Sep 2002, 11:28am ET
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VICTOR, N.Y.--(BUSINESS WIRE)--Sept. 24, 2002--
KVH Industries Outsources Back Office Billing Operations for Wireless
Internet Services
Info Directions, leading developer of web-enabled rating, billing
and customer care solutions to the next-generation communications
marketplace, today announced the implementation of KVH Industries,
Inc., in its self-hosted ASP Data Center.
KVH Industries will be using CostGuard(R) ASP to bill marine and
land mobile satellite telephone, fax, and high-speed Internet
communication services.
KVH Industries, Inc., based in Middletown, Rhode Island, is a
developer and manufacturer of innovative, mobile, high-bandwidth
satellite communications systems and tactical navigation and fiber
optic products. KVH Industries will utilize Info Directions' CostGuard
ASP to accommodate the host of current and future lines of mobile
satellite voice and Internet services for land and maritime
applications.
"We've given the search for an ASP billing provider its due
diligence," said Mike Gagnon, KVH's Customer Service Manager. "The
solution we were looking for had to help support our goal of providing
world-class service for our customers. As such, our standards are very
high. Info Directions provides us with a comprehensive solution that
meets our needs. Info Directions' self-hosted, full featured ASP
affords KVH the opportunity to concentrate on our technical core
competencies as well as to launch research, development and marketing
efforts of new applications to emerging markets. The CostGuard ASP
provides the next-generation convenience and capabilities that we
require to service domestic and international markets."
"Info Directions is pleased to have KVH Industries on board as
they represent the future of mobile satellite communications," said
Don Culeton, President, Info Directions. "KVH Industries will leverage
the advantages and experience of our ASP billing operations to remain
focused on new product development and core business growth," Culeton
added.
About KVH Industries
KVH Industries, Inc., (NASDAQ:KVHI) designs and manufactures
products that enable mobile communication, defense navigation, and
direction sensing through the use of its proprietary mobile satellite
antenna and fiber optic technologies. The company is developing
next-generation systems with greater precision, durability, and
versatility for communications, navigation, and industrial
applications. An ISO 9001-registered company, KVH has headquarters in
Middletown, Rhode Island, with a fiber optic manufacturing facility in
Illinois, and a European sales, marketing, and support office in
Hoersholm, Denmark. Complete details regarding KVH's satellite
communications solutions can be found at www.kvh.com.
About Info Directions, Inc.
Info Directions is a software company that develops, hosts and
installs rating, billing, and customer care solutions to the
next-generation communications marketplace. Info Directions delivers
convergent, web-enabled solutions to ICPs, wireless operators, ASPs,
CLECs and ISPs that offer local, long distance, broadband, content,
data, IP, ASP usage, VoIP, utility, frame relay, wireless and xDSL
services. Of the nation's fastest growing companies in the year 2000,
Info Directions ranked 63 out of 500 by Inc magazine. Info Directions
is an Oracle Partner Program member, Microsoft Certified Solution
Provider and a member of the MSDN ISV Program. To learn more about
Info Directions please call 1.888.924.4110 or visit
www.infodirections.com.
CONTACT: Info Directions, Inc.
Jim Lazeroff, 585/924-4110
jlazeroff@infodir.com
KEYWORD: NEW YORK
INDUSTRY KEYWORD: INTERNET SOFTWARE TELECOMMUNICATIONS
SOURCE: Info Directions, Inc.
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