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Pastimes : Computer Learning

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To: mr.mark who wrote (14631)1/8/2001 2:03:52 PM
From: Logain Ablar  Read Replies (1) of 110645
 
Hi Mark & Thread:

I have a problem that is more network and internet service provider access versus PC but any help would be appreciated.

The problem is I am unable to access the internet via AT&T access software due to their server not being able to converse with my PC due to a conflict with my PC’s hookup with an office network.

It used to be fine before I had my office set up for file and printer sharing and now I can’t access the internet unless I use AOL.

It’s a PPP issue (I’ve deleted the AT&T software so am unable to write the exact wording but it was PPP). I believe it’s an issue with the TCP/IP configuration. Of course AT&T said it was an internal network issue and to contact my network administrator (which is me and we use NT 4 with the last service pack).

I spent 3 days with AT&T to no avail. Since I’m clueless on the matter (and had an outside consultant come up and hook up the office and he doesn’t know what the problem is) I switched providers to SNET & AOL.

AOL does work and while in set up I highlighted the modem vs. TCP/IP. Of course it takes AOL twice to log on but I can live with this (just not AOL long term).

I’ve just singed up for SNET service (since I hope to use their DSL from my home @ some point) but am now running into the same issue as with AT&T.

I've deleted AOL twice just to make sure it wasn't conflicting with the SNET software / servers (hate losing the bookmarks each time).

Does anyone know if this issue is related to using a personal account with a PC which is hooked up to a network (so the software is programmed to think it’s a business). Or has anyone seen a similar issue hooking up a home network and know how to fix it.

Thanks for any help in advance.

Tim
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