Call tech support. That's what I would do.
You could always check the product web site for possible problems, but some of these sites on-line help sucks.
Sometimes calling tech support, even if there is a fee is worth it. And sometimes calling tech support, like DELL, is a total waste of time.
If you are lucky, when the guy/gal has you on the phone and he is searching their database for a solution to your problem, you *may* hear techs in the background telling tech support stories....like I said, "if you are lucky."
A true story:
Happened to me and DELL. I was on the phone with this guy for a long time, and could hear, as clear as a bell, techs sharing stories about customers that didn't know much about computers, then they would all start laughing. Pretty funny, and I confronted the guy about that too.
We laughed.
I had a link to a site that had audio files of tech support horror stories, super funny, but can't find the link.
:( |
