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To: Frank A. Coluccio who wrote (1504)	8/19/1999 11:48:00 AM
From: M. Frank Greiffenstein	of 15615

Plot thickens or thin gruel? ATT goes after US WEST: NEW YORK, Aug 18 (Reuters) - Long-distance phone company AT&T Corp. T.N said it would publicly detail Wednesday what it called "poor service" by U S West Inc. USW.N and would outline its efforts to resolve complaints related to its local service. The company said in a statement that it would hold a telephone conference call at 12:30 p.m. EDT (1630 GMT) Wednesday to set out its "plan to solve the problems that are putting AT&T customers and communities at risk." AT&T said it had been in frequent talks with U S West, a Baby Bell local phone company, over service quality since 1993. "Commitments the company has made to improve service have been routinely broken," the statement said. "All private negotiations with U S West have been exhausted." It added that U S West's planned merger with Qwest Communications International Inc. QWST.O could worsen the service problems. A U S West spokeswoman said the company would have no reaction until the AT&T call was completed. 859-1879)) REUTERS Rtr 13:33 08-18-99

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