I know of one person who did just open an account there, I've directed him to your post.
Just for the record, I had an account open with LW for a year one week. At least it seemed like a year. Same arrogance, lack of concern. I know Tom is okay with LW. Perhaps it was just a fluke.
<(no warning on the trading platform)>
Isn't that software relatively new, 6 months or so? Leo used to be like that, I'm told, but now alerts you if the connection fails. Generally speaking if I'm trading the Small I only Enter on Limits. There are days I miss entries but the way the Mini trades I find that a high percentage of time you can still get in, provided the entry price is reasonable. I think it approaches 90% of Entries, certainly better than 80%. Not as likely with the Large, but the electronic nature of the Mini seems to allow for more whipping back and forth enabling your Limit to trigger unless you are just darn unlucky.
<either their desk or their platform buys me another contract >
That one can't be yours, unless you sent in another at Market by mistake. Check your orders on their software. If they did it I would definitely complain. If you get no where with their Compliance Group then the last place to go, I suppose, is the NFA. Unfortunate, because that can be a pain. It did work for me, however. I finally gave up on LW and complained (to the NFA). Everything was worked out the next day. That's a last resort sort of thing, though.
EDIT. Just in case, keep T&S data and if possible a copy of your fill sheet. You know that the firm will have records to the nth detail. |
