ABTL Ranks NO.1 in J.D Power survey.
Panita:
Good news indeed, then again you already know that since you have used them already right?
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Thursday April 22, 9:00 am Eastern Time
Company Press Release
Autobytel.com Ranks No. 1 In J.D. Power and Associates Dealer Satisfaction With Online Buying Services Study Two Years In A Row
Study Shows Autobytel.com's Leadership Position
IRVINE, Calif.--(BUSINESS WIRE)--April 22, 1999--For the second consecutive year, autobytel.com inc. (Nasdaq:ABTL - news) is the leader among online buying services according to the J.D. Power and Associates 1999 Dealer Satisfaction with Online Buying Services Study.
Of the study's five key measures used to determine overall dealer satisfaction, Business Generation dominated at 62% of the total index. The Business Generation measure assesses quantity and quality of leads, number of sales, gross profit and marketing success. Other key measures included Web Site Information, Transmission of Leads, and Dealer Support and Services.
''We are pleased that J.D. Power and Associates has reported that Autobytel.com generates nearly as many new-vehicle sales as its two closest competitors combined,'' said Mark Lorimer, autobytel.com inc. president and CEO. ''The weight of the Business Generation measure in this study reinforces our belief that delivering serious car buyers -- rather than random site surfers who have no intention of completing the purchase process -- to Accredited Dealers is the most effective business philosophy for independent online car-buying programs.''
With a recent Forrester Report predicting continued growth in online car sales, Autobytel.com believes that maintaining a long-term leadership position among the country's 22,600 dealers is crucial. ''Autobytel.com's commitment to the best possible car-buying experience for consumers has meant that we have always placed a strong emphasis on the quality -- and training -- of our Accredited Dealers,'' said Lorimer. ''It's gratifying that the stringent requirements placed on our dealer body have garnered their endorsement, as reported by one of the most respected information marketing research firms in the world. We have always believed that a balanced equation -- satisfied dealers equal satisfied consumers and vice versa -- is key to the success of the online car-buying revolution.''
About autobytel.com
Irvine-based autobytel.com inc. (www.autobytel.com) is an internationally branded Internet-based purchasing program for new and certified pre-owned vehicles and related consumer services, including automotive financing, leasing, a rewards program, and insurance. Autobytel.com has assisted more than 2.5 million car buyers since its inception in 1995. In 1999, Autobytel.com was ranked No. 1 in Dealer Satisfaction with Online Buying Services for the second year in a row (a). Autobytel.com's North American Accredited Dealer Network includes more than 2,700 dealerships, representing every major automotive manufacturer. Autobytel.com is a registered service mark of autobytel.com inc.
(a) J.D. Power and Associates 1998-1999 Dealer Satisfaction With Online Buying Services Studies(SM). 1999 study conducted among dealership Internet specialists who completed 1,024 individual evaluations.
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