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Technology Stocks : Dell Technologies Inc.
DELL 138.58-1.5%Dec 11 3:59 PM EST

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To: grogger who started this subject11/25/2003 5:07:50 AM
From: Mick Mørmøny   of 176387
 
Dell with an accent.

Dell cancels Indian tech support

AUSTIN, Texas (AP) -- After an onslaught of complaints, computer maker Dell Inc. has stopped using a technical support center in India to handle calls from its corporate customers.

Some U.S. customers have complained that the Indian technical-support representatives are difficult to communicate with because of thick accents and scripted responses.

cnn.com
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