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Technology Stocks : LAST MILE TECHNOLOGIES - Let's Discuss Them Here
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To: Kenneth E. Phillipps who wrote (1781)8/3/1998 12:29:00 PM
From: DenverTechie   of 12823
 
Excellent article on local phone competition, Ken.

This is exactly what Time Warner ran into in Rochester, and they had to learn it the hard way. Customer inertia is huge and the competition plays on the reliability thing (perception is reality) to dissuade changing providers. There is usually not enough difference between the $20 per month they charge vs. the $16 or $17 a month a competitor has to charge to have even a slim profit margin to make it worthwhile in the consumer's mind.

So most of the competitors now, including TW, concentrate on business accounts as the article states. I agree with its conclusions completely.
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