Brooktrout Technology and Nuance Partner to Deliver Speech Recognition to New Network Applications Delivers Scalable, Robust Development Platforms for Enterprise and Service Provider Applications
LOS ANGELES, CT Expo Spring 2001, Booth #1501, March 6 /PRNewswire/ -- Brooktrout Technology, Inc., a leading provider of innovative hardware and software platforms that enable applications for the New Network(TM), today announced that it has partnered with Nuance (Nasdaq: NUAN), the leader in voice interface software, to deliver speech recognition on its TR1000(TM) and Vantage(TM) Series platforms for service provider and enterprise applications, respectively. With Brooktrout's support for Nuance software, developers of applications such as hands-free dialing, voice portals and automated attendants now have platforms that are scalable, flexible and robust enough to meet all of their speech recognition development needs.
(Photo: newscom.com )
Accessing information via voice, rather than entering numbers on a telephone keypad is quickly becoming a preferred method of interaction for network applications. For example, rather than entering information via a telephone keypad to navigate through the many-tiered menus of options when they call their bank, credit card company, insurance company, etc., customers can now simply use their voice to directly access the information they need. In applications such as voice portals, speech recognition allow users to access Internet-based information, such as restaurant listings and driving directions using their own voice over standard or mobile telephones.
Brooktrout Technology provides the platforms and technical features necessary to voice-enable these types of applications, including on-board echo cancellation with an industry-leading 32 millisecond tail length, which provides toll quality voice across the network. In addition, full-duplex channels enable voice barge-in, allowing users to interrupt prompts by voice to quickly activate a menu item or to make a choice.
"We are pleased to be working with Brooktrout Technology, a leader in carrier-grade and enterprise applications," said Steve Ehrlich, vice president of marketing for Nuance. "Brooktrout Technology's TR1000 and Vantage Series platforms combined with Nuance's highly accurate speech recognition software will provide developers with a best of breed solution for their Voice Web applications."
"Through this alliance, we are providing developers with all of the tools necessary to build voice-driven applications platforms for enterprise messaging and enhanced service provider applications," said Eric Giler, president of Brooktrout Technology.
Part of the TRxStream(TM) Series, the TR1000 cPCI is a versatile media resource platform for carrier-class applications such as messaging, conferencing, connection services and voice portals. The TR1000 supports from 24 to 96 simultaneous voice sessions, and up to 8 sessions of intelligent fax.
The Brooktrout Technology Vantage Series provides developers with a flexible, robust platform for building voice-processing applications. This family of ISA- and PCI-bus cards supports systems of any size. The Vantage series is ideal for developing applications such as unified messaging, digital recording, interactive voice response and other computer telephony applications.
Availability and Pricing
Both the TR1000 and Vantage Series are shipping today. Developer kits will be available in the second quarter of 2001. The additional features now available on the Vantage Series are fully compatible with previously installed Vantage hardware. For more information, contact Brooktrout Technology in the US at +1 781 449 4100, in the UK at +44 1344 380 280 and in Belgium at +32 2 658 0170, or visit brooktrout.com.
About Brooktrout Technology
Brooktrout Technology (http://www.brooktrout.com/) delivers innovative hardware and software platforms that enable the development of New Network(TM) applications, systems and services in targeted market segments, including voice over packet gateways, enhanced services platforms, wireless infrastructure, messaging, and contact centers. The company's strategy is to collaborate with its partners to help them increase existing business, expand into new markets and accelerate the delivery of new applications and services. Brooktrout Technology is a subsidiary of Brooktrout, Inc. (Nasdaq: BRKT) For more information, visit, brooktrout.com.
The New Network, TR1000, Vantage and TRxStream are trademarks of Brooktrout, Inc. All other trademarks are the property of their respective owners.
SOURCE Brooktrout Technology, Inc.,
CO: Brooktrout Technology, Inc.; Nuance
ST: California
IN: STW
SU: PDT TDS
03/06/2001 08:59 EST prnewswire.com |