iHello Delivers Enterprise Voice Applications for the Mobile Workforce on Nuance Platform
MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--March 8, 2001--
iHello Integrates Nuance Speech Recognition for Anywhere-Access to Critical Enterprise Applications using any Phone
iHello, a leading provider of speech-enabled applications for the mobile workforce, today announced an agreement with Nuance (NASDAQ: NUAN), the leader in Voice Web software, to provide mobile salespeople access to critical enterprise applications using any phone. iHello will integrate Nuance speech recognition software into iHello's flagship suite of mobile sales force applications for Fortune 5000 enterprises.
iHello enables enterprises to increase revenues by improving productivity, forecasting, and accountability of their mobile sales force. By integrating Nuance speech recognition software with its own VoiceXML and back-end technology, iHello enables mobile salespeople to access their Sales Force Automation (SFA), Enterprise Resource Management (ERP), and e-mail applications using simple spoken commands. In a single phone call, salespeople can check product availability and complete an order, create new action items, listen to and send e-mails, deliver a proposal, update sales forecasts, and connect to any customer simply by saying the customer's name. By deploying iHello, enterprises can extend the real-time benefits of sophisticated SFA, ERP, and groupware systems to all of their mobile, customer-facing and revenue-generating personnel.
"Nuance is excited about working with iHello to bring the high-value of speech services to the mobile enterprise market," said Steve Ehrlich, vice president of marketing for Nuance. "iHello's application suite offers productivity gains to the mobile sales force of large enterprises, enabling them to increase revenues and profitability, and get on the Voice Web quickly and easily."
"iHello is creating intuitive and powerful applications that extend the reach of enterprise IT investments to the mobile salesperson on their cell phone," says David Asheim, Chairman and CEO of iHello. "Nuance's market leading speech software is a key component of our product development, and our relationship with Nuance demonstrates our commitment to delivering best-of-breed solutions to our customers."
About Nuance
Nuance is the leader in Voice Web software - speech recognition, voice authentication and text-to-speech products that make the information and services of enterprises, telecommunications networks and the Internet accessible from any telephone. Every day, millions of people interact with Nuance systems at blue chip companies like BeVocal, Lycos, Merrill Lynch, Nomura Securities, Sprint PCS, and Tellme Networks. Nuance is headquartered in Menlo Park, Calif. with global sales offices and partners supporting solutions in multiple languages around the world. For more information about Nuance, visit www.nuance.com or call 1-888-NUANCE-8.
About iHello
iHello builds voice applications for enterprises that extend the reach of mission critical databases to mobile professionals. iHello's voice applications enable enterprises to close more sales and increase profitability by providing mobile professionals access to enterprise data using spoken commands from any telephone. iHello's offerings are a vital component in the way mobile professionals communicate, remain up-to-date and stay organized. iHello is headquartered in Mountain View, California. For more information, visit www.iHello.com.
CONTACT:
iHello
John Canfield, 650/335-0114
KEYWORD: CALIFORNIA
BW0279 MAR 08,2001
9:40 PACIFIC
12:40 EASTERN |
