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>Mike,
>
>In regards to your confusion on the activity screen..
>
>What we display is both the original order (as you placed it on the
>computer) and the executed order. So, instead of saying that there
>are glaring errors on the system, call one of our reps and they
>would have been happy to give you the proper explanation.
Mr. Fox,
Maybe you misunderstood. The error that I was refering to was NOT on the order status screen where the initial order and the executed order are displayed. Rather, the history screen which should display my orders displayed that I had BOUGHT 1000 shares of xyz stock, SOLD 1000 shares of xyz stock, then BOUGHT 1000 shares of xyz stock again.
I found it curious that I could have bought, sold then bought again as I had only entered ONE (1) order to buy the 1000 shares of xyz. I never entered any other orders regarding xyz and I am still holding those share in my account now.
How is it that the history screen displayed that I SOLD shares of a security that I entered only one (1) order to buy?
This IS, at best, an error. It could be something worse, but I'd rather not speculate as to what is happening with my account. I did call your reps and they couldn't see the error until they used my user id and password to login on the web. I'm not sure what is going on, but as I said before this makes me very nervous.
Mike |
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