| Intimidated by AI? Here’s How to Get Started It’s  2025, and generative AI is only getting bigger. If you’ve been too  intimidated to get into the chatbot game, now’s your chance.
 ROSIE ROCHE
 By  Nicole Nguyen
 
 May 4, 2025 5:30 am ET
 
 If  you have a friend, child or co-worker who won’t shut up about ChatGPT  or some other generative-AI chatbot, but you’ve been too embarrassed to  ask where to start, this is for you. The buzzy, mysterious tech is  transforming every aspect of our lives, from  high-school English to  pharmaceutical discovery.
 At  the very least, by using these tools, you’ll understand how generative  AI is changing our world. And you might discover some productivity hacks  for your own life in the process. Recent breakthroughs in image  generation create impressive pictures within minutes. And voice chats  and other advanced tools are now available in free accounts.
 
 We  will be sending out an AI Challenge email for the remaining four  Saturdays in May to recipients of WSJ’s free weekly Technology  newsletter. The goal is to give you some extra help learning how to use  AI, with practical home and office examples right in your inbox.  Sign up so you don’t miss it!
 
 First,  a primer. If you’re wondering which bot to use and how all this is  different from searching the web, welcome, you’re in the right place.
 
 Choose your bot
 
 Don’t  think of a “chatbot” as a conversational buddy. It’s a massive trove of  information and “learning” that you can access by typing or speaking  plainly.
 Each  bot has a different personality and a different way of surfacing  information. While they were all trained on books, websites and other  media—gazillions of words, images and sounds—each one has its own  strengths and weaknesses.
 
 
  
  
 Microsoft’s Copilot, left, has a beginner-friendly interface, while Anthropic’s Claude is marketed as a 'privacy-first' AI.
 
 • OpenAI’s  ChatGPT was first on the scene and is the most well-known. It has the most features—including a (subscribers-only) video generator.
 •  Microsoft Copilot, powered by a mix of OpenAI and  Microsoft  MSFT 2.32%increase; green up pointing triangle
 
 tech, has an approachable interface for beginners.
 • Google’s  Gemini brings search into the mix and can export data to Docs.
 • Anthropic’s  Claude markets itself as “safety-first” AI. It currently doesn’t have image or voice tools.
 And there are many others, including  Meta AI and xAI’s Grok.
 You  can try most free through a web browser or mobile app, often with an  account sign-up. Free accounts tend to limit how far you can go, and  premium accounts typically cost $20 a month.
 How—and why—to prompt
 Generative AI can save you time. A chatbot can synthesize a relevant answer in seconds, instead of sending you down a  15-minute search rabbit hole. Once you get the hang of it, you can consult it as a thought partner for more-creative pursuits.
 The  technology can still make mistakes, known as hallucinations, but it is  maturing. And its responses often provide the starting point you’re  looking for.
 It  all starts with a prompt—a specific instruction or question for the AI.  Think of it as shaping your request to coax a better response. For best  results, follow these guidelines:
 • Undo your search brain. Instead of searching “bikes under $500,” provide more detail.
 I’m  looking for a bike under $500. What kind of materials and components  should I consider to balance quality and performance with affordability?
 • Be specific.  AI will fill in details you leave out, so add as much context as you  can. The wordier your prompt, the more personalized the response.
 • Add a reference.  Adjust its tone by asking something like “Write in the style of The  Wall Street Journal’s Nicole Nguyen.” (But please don’t.) You can also  specify the role it should play by starting with “You are a foreign  language tutor” or “You are an interior decorator.”
 • Make it up. Want  to dream up something that doesn’t exist? AI can generate all-new  stories, poems or images. (You can also upload your own image for AI to  play with.)
 Create an image of a happy black Lab puppy in San Francisco’s Alamo Square Park in the style of 1990s anime.
 
 
  
 You want a cute puppy pic that doesn’t exist? Ask AI to make it for you.
 
 • Keep it focused. Bots  sometimes spew words, so impose a limit: “List three pros and cons” or  “summarize a concept in two paragraphs.” To prevent confusion, avoid  unrelated questions in the same prompt.
 • Ask for citations.  If you’re worried about credibility, ask the AI to cite its sources.  The bot will link to source material from, for example, government  websites or peer-reviewed studies. To be extra careful, check those  sources.
 • Follow up. Unsure  about the response? Say “walk me through how you arrived at this  conclusion, step by step.” You can also prompt the bot to elaborate or  rewrite the reply.
 • Format the response. Say  “give me a bullet list” or “put this into an easy-to-read table.” You  can also ask for a downloadable, printable PDF response.
 
 SHARE YOUR THOUGHTS
 Have you tried AI? What advice do you have for beginners? Join the conversation below.
 
 Ready to level up?
 Tinker with these newer features. I specify which chatbot to try here, because availability varies.
 • Web search: It’s  handy for shopping, recipes and how-to’s. Use ChatGPT, Copilot, Claude  or Perplexity. You can press a button or flip the “web search” switch  for  more real-ti me info.
 
 
  
 ChatGPT’s voice mode lets you talk to your bot naturally. You can adjust AI’s accent and personality in settings.
 • Voice mode: You can  talk to your bot, even practice a foreign language. Use ChatGPT, Copilot or Gemini. Hit the mic and ask away.
 • Deep research: To have the bot sift through huge amounts of public information and  generate a tidy report, select “deep research.” Use ChatGPT or Claude. The bot can take anywhere from a few minutes to a half-hour to compile.
 
 AI is powerful but imperfect. Always fact-check critical information and keep  private and personal information confidential. And remember: In an emergency, you should still call 911—don’t just ask AI!
 
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