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Non-Tech : Ameritrade Vs. SureTrade?

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To: wendell morris who wrote (14)5/8/1998 12:12:00 PM
From: Mike Sawyer   of 40
 
More reasons not to go with Suretrade...

I've been on Suretrades site for the last two days and it's slower than an Antarctic glacier! And I have tried to put in an order to sell a stock that is in my account. They keep telling me that my trade is rejected because, "it does not meet my broker's parameters"! *&^#!@#^& !!!

I go to the automated phone ordering system and try to do the same thing...It is rejected again! @#&*&#$ !!!

I push *0 and sit on hold for 35 minutes. Then a broker tells me that my order is rejected because I put in a sell order over 25% higher than the market price! *$#@^*U%^$^$^#@# !!!!!!!!! No duh! The stock is at 25 cents... the damn spread could be 25%! What a crock!

I asked him why they don't have that on the website and he chuckled and said that he agreed, they should. I asked him when email support was going to be running as it was non-existant at this time due to "THE BIG BRAIN". He chuckled and said that he hoped soon.

I asked him what it would take to get my stock certificates delivered. He said to email suretrade and ask for them. I asked him what email address and he said just send it to service@suretrade.com ... I said... "THE BIG BRAIN!?!?! That's the same email address!!!" He chuckled and said..."you better fax it". No duh! I don't think "The Brain" is up to it.

Damn I hate this company. I'm outta here!

Mike Sawyer
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