Davis budgets funds to counter DMV fraud
GOVERNMENT: He proposes $13.3 million to shore up security against driver's license theft.
January 12, 2001
By KIMBERLY KINDY The Orange County Register
The Department of Motor Vehicles would receive $13.3 million to enact sweeping reforms to combat driver's license fraud under Gov. Gray Davis' proposed 2001-02 budget.
The money would be aimed at improving security at the department's 170 field offices, which issue as many as 100,000 fraudulent licenses annually to identity thieves, illegal immigrants and criminals to create new identities. Some go on to commit financial crimes.
The money would be used to finance the following technology and staff: $7.7 million for a computerized biometric-based identification system that would use a computer mapping program to identify motorists by both their facial dimensions as well as thumbprints.
About $2.2 million to upgrade computer lines in all DMV offices so the computer searches for facial and thumbprint images could be completed in minutes, allowing criminals to be caught at the counter.
$1.6 million for 21 new positions to help operate the new equipment so customers' stay in line won't be dramatically lengthened.
$1.2 million for additional staff to expand investigations into DMV employees suspected of selling fraudulent licenses to criminals.
$592,000 for video surveillance systems that would track employee and customer activities to catch crooked clerks and to assist with the apprehension of criminals. About 70 percent of offices now have some cameras. Additional ones could be added in those and the remaining 30 percent would have systems installed.
"It's a recognition that in today's high-tech world, identity theft and fraud is a serious problem,'' said Davis spokeswoman Hilary McLean. "The governor recognizes that and is allocating significant resources to combat it."
Also on Thursday, state Sen. Betty Karnette, D-Long Beach, called for an legislative audit of the DMV. She said a Senate hearing in November did not provide her and other lawmakers with a clear picture of the security problems within the department.
"This will give us an outside evaluation that I think we really need,'' said Karnette.
The specific DMV allocation is part of an overall commitment of $85 million in Davis' budget to combat high-tech crimes, including identity theft. The budget must be approved by the Legislature before the funding would be released to the department, but DMV Director Steven Gourley said he is hopeful.
"We received what we asked for ... this should cover the costs. I'm cautiously optimistic. The whole issue needs to be discussed by the Legislature,'' Gourley said. "The policy issues have to be discussed. I am hoping it will be possible. We hope people will understand - we are trying to protect their identity."
The DMV announced reforms to fight the fraud in October after an Orange County Register investigation revealed the fraudulent license problem.
Prior to the Register investigation, the department frequently failed to request identification of driver's license applicants and they never checked the Social Security number listed on the application. This made it easy for criminals to secure licenses that didn't belong to them.
One of the most high profile cases involved Tiger Woods. The golfer had his identity stolen when the DMV issued a license to Anthony Lemar Taylor in the name of Eldrick Terrale Woods, according to court records. Taylor then used Woods' credit to make $17,000 in purchases before he was caught. He was convicted last month in a Sacramento courthouse.
Internal DMV documents show the department administrators knew of the security problems in issuing driver's licenses for over a decade, but nothing was done because, in part, officials were concerned extra security measures would add to the waiting time in already long lines.
So far, the new reforms have added an average four minutes wait in DMV lines and cost the department $3 million to $4 million, but officials say it's worth it and hope customers understand.
The department continues to add and expand reforms. Currently, DMV is checking its database of photos every time a motorist seeks a duplicate in cases where it's been lost or stolen.
In about 30 percent of the cases, the license has been damaged and motorists are able to present it to DMV clerks to prove their identity.
With the other 70 percent, DMV clerks check the photo in their computer database to confirm the applicant's identity. If the clerk is unable to make a determination by the photograph, the application is sent to the main office in Sacramento where a series of checks are run to verify the applicant's identity.
The DMV also started sending letters to driver's license and identification card applicants when their Social Security numbers don't match with the names they provide to the DMV.
For previous Register stories on fraud and the DMV, please go to: www.ocregister.com/politics/features/2000/dmv/
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