Seems like an important announcement - may be why the stock action.
End-To-End Network Latency
Award-winning Network Health Reports Now Document Network Delays Users
Experience and
Document Impact on Contracted Service Levels
MARLBORO, Mass.--(BUSINESS WIRE)--Sept. 14, 1998-- Concord
Communications(R), Inc. (NASDAQ:CCRD - news), the
leader in Web-based network performance reporting and analysis solutions,
today announced that it is working with Cisco Systems,
Inc. (NASDAQ:CSCO - news) to easily and more accurately measure end-to-end
latency with data from Cisco routers. Concord's
award-winning Network Health(R) reports will now use ''PING'' technology
found in Cisco routers to provide the most accurate,
comprehensive measure of latency and network services across carrier and
large enterprise networks. Using Concord's Network
Health, service providers and network managers can, for the first time,
easily diagnose the delays users experience by measuring
end-to-end latency using data from routers in a Cisco environment.
'Until now, diagnosing network slow-downs from a user's perspective was a
matter of guesswork, because it was difficult to know
whether delays were caused by the network, an application on the user's PC
or the Internet connection,'' said Kevin Conklin, vice
president of marketing at Concord Communications. ''By continuously
reporting on latency anywhere on the network, Network
Health pinpoints delays before user performance is affected. This
partnership brings IT professionals closer to the 'holy grail' of
determining end-to-end response time and continues Concord's efforts to
expand Network Health's scope to report on more devices
and applications, in more ways, than any other product.''
In the past, network managers typically measured latency by ''PINGing'' a
router from a central management server. However, this
approach was limited because it didn't measure latency from the router
closest to the user's desktop to a destination like an
application server. In addition, the central management server represented
yet another device that service providers needed to install
and manage. By using the built-in ''PING'' technology in Cisco routers,
Network Health now allows network managers to ''PING''
across the same network paths the user traverses on a regular basis to more
accurately measure latency. Network Health then
generates reports that give network managers a clearer understanding of
what the end user is experiencing and if contracted service
levels are being met by ISPs and other service providers. Similarly, ISPs
and carriers use Network Health's award-winning reporting
features to document and resolve performance problems to ensure
uninterrupted service.
''Our customers need to measure the latency of all WAN services--from the
network and backbone to the application server. By
combining Cisco's ''PING'' technology with Concord's Network Health
reports, customers can accurately measure latency to better
manage and document service levels,'' said Herb Madan, vice president and
general manager of Cisco's Network and Services
Management Business Unit. ''This clearly identifies if the network is the
cause of the delay and provides the most complete view of
network performance.''
About Network Health
The Network Health family of analysis and reporting solutions includes ATM,
Frame Relay, LAN/WAN, Remote Access,
Router/Switch, Server, Service Level Reports and Traffic Accountant
modules. These award-winning solutions share the same
underlying database and acclaimed presentation format to provide a
consistent and fully correlated ''total view'' of the entire IT
infrastructure. The combined suite of Network Health products offers a
complete solution, or an incremental migration path for
performance analysis and streamlined reporting of an organization's entire
client/server infrastructure--from servers to the backbone
and wide-area connections.
About Concord Communications
Concord Communications, Inc. is the leading developer of Web-based network
reporting and analysis solutions that provide
customers with the information they need to measure the effectiveness of
their IT investment. The premier service providers, ISPs
and Fortune 1000 companies turn to Concord each morning to assess the
health of their corporate networks. Concord is
headquartered in Marlboro, Massachusetts. For more information about
Concord, call 1-800-851-8725 or visit Concord's World
Wide Web site at concord.com.
The Total View is a trademark, and Concord, the Concord logo and Network
Health are registered trademarks of Concord
Communications, Inc.
Contact:
Liz Marshall or Beth Andrix Christine Washburn
Schwartz Communications Concord Communications
(781) 684-0770 (508) 303-4312
lizm@schwartz-pr.com christine@concord.com
betha@schwartz-pr.com |
