excerpted from Scot's Newsletter -- 5-29-2001....
REVIEW: SYMANTEC'S NORTON PERSONAL FIREWALL **SFNL Top Product!** -------------------------------------------------------------------
In the last issue of SFNL I introduced this review with some initial comments:
scotfinnie.com
I've spent two weeks testing Norton Personal Firewall 2001 v.3.0 on a couple of different PCs. I've run all the official SFNL firewall benchmarks and then some. To find out about the SFNL benchmarks, see this page on the website:
scotfinnie.com
There's good news and not quite so good news about this product. First of all, a wider of variety of users will be comfortable with its interface. What's more, there's a very real potential for ZoneAlarm users to misconfigure that firewall because that product's interface doesn't provide as clear just-in-time explanation and help. Misconfiguration is also less likely to happen with Norton Personal Firewall because it has three types of automatic configurations that should go a long way toward helping you to protect your computer, even if you don't know a lot about firewalls.
When an application attempts to access the Internet, you train Norton Personal Firewall just as you would with ZoneAlarm. A dialog pops up asking you to decide whether to give the application access. In most cases, there's an automatic option that you can select. You can even opt to have the program automatically make educated access decisions for you based rules about applications Symantec compiled in advance. I've got mixed emotions about this functionality. On one hand, I recommend that experienced users steer clear of it. But if you know little about firewalls and the Internet, you might be better off using this feature than making uninformed guesses. In the early going, you'll see a lot of warning dialogs when applications like your browser, email program, FTP client, and so forth reach out to the Internet. The decisions you make on these dialogs definitely affect your overall level of security.
The second automatic feature is the application scan. This routine automatically scans your entire PC for programs that are capable of accessing the Internet, and then you can make automatic or manual decisions about what access they should have. This isn't just a convenience feature, either. It's a key part of your outbound protection.
The third automatic feature is the Security Wizard, which literally steps you through the process of configuring and managing the firewall. ZoneAlarm's wizard pales by comparison to this Norton routine, which really gets the job done.
Another great automatic feature of Norton Personal Firewall 3.0 is called Auto-Block. I had to disable this feature in order to do the port-probe-scan portion of my benchmark testing. When Norton Personal Firewall's intrusion-detection technology detects a port scan, it automatically shuts down all access to the scanning party for 30 minutes.
I also liked the fact that Norton Personal Firewall automatically integrated with Norton SystemWorks 2001, which I run normally on all my machines. It also integrates with standalone Norton AntiVirus 2001. Although not as robust in this area as ZoneAlarm, Norton Personal Firewall is also able to setup ranges of restricted or trusted IP addresses, which lets it provide a semblance of the "local zone." ZoneAlarm does a much better job of this, but at least Norton offers some basic options in this area.
Norton Personal Firewall has built-in controls for managing spyware and Trojan horse programs, and it offers both logging and alerts on potential scans, intrusions, and attacks. The product also comes with one year of free firewall updates via Symantec's LiveUpdate online updating tool. The Norton product is also capable of blocking Java and ActiveX applets, at your option. There are also built-in privacy controls. You can upgrade this product to Norton Internet Security or Norton Internet Security Family Edition to add additional protection and features. For more information about what these three different products offer, see this webpage:
symantec.com
-- The Rub -- I said up top there's also some not so good news too. Norton Personal Firewall did a nearly excellent job of protecting two PCs in my benchmark tests, but not an excellent job. Plain and simple, ZoneAlarm does a little better, and I judge it to be excellent at protection. There were two areas where Norton Personal Firewall fell down. Firstly, it gave up a half-notch more susceptibility on the Security Space test than all the best hardware and software firewalls I've tested over the last six months. Let's be clear that this is a small incremental difference, not a large one. It literally boiled down to one more UDP port being accessible to hackers than ZoneAlarm and others allow. But any difference is at least somewhat meaningful.
Secondly, I had trouble initially with GRC's LeakTest. Something I did in configuring Norton Personal Firewall or some program I installed, probably afterward, is what likely caused the problem. I worked with Symantec to figure it out, and while haven't figured out the source of the problem, after about 45 minutes Norton Personal Firewall did successfully and repeatedly block LeakTest. The software firewall passed all my other standard benchmark tests with flying colors.
Symantec has made the best of the AtGuard firewall it purchased. But I believe Zone Labs' security technology to be a touch better. ZA doesn't need an automatic-blocking feature to prevent intrusions. For me, to protect better out of the box. It's a close call, but right now I have to side with ZoneAlarm.
Norton Personal Firewall is nevertheless a very good product that has improved very rapidly over the last year. It's rate of improvement is much higher than ZoneAlarm's. I find ZoneAlarm no more difficult to use, and perhaps even a bit easier to use now that I know both programs. Still, nine out of 10 people who've never used either product would choose Norton Personal Firewall 2001 3.0 as the easier of the two to learn. And because of its many well-crafted automatic features, I would recommend NPF to a wider range of less experienced users. If and when my mother asks which firewall to get, I'll probably recommend Norton Personal Firewall.
I plan to continue using ZoneAlarm Pro 2.6. I just like it better. And ZoneAlarm is still a reigning SFNL Top Product. But sometimes there's room for two top products in a category, and I think this is a perfect example. Because Norton Personal Firewall 2001 3.0 does everything right, and especially because it's easy to use and so may be better suited to some people, it earns SFNL Top Product status.
* SFNL Top Product - $42.95, Norton Personal Firewall 2001 3.0, Symantec Corp., 800-441-7234. Note: There's a $20 rebate on NPF: pcconnection.com
Norton Personal Firewall 2001 3.0: symantec.com
Symantec: symantec.com
Key Features: symantec.com
Lowest Price -- PC Connection, $42.95: pcconnection.com |