A couple of new releases - two in this message:
Release #1
Monday September 22 12:45 PM EDT
Saville works with Oracle on customer care
LOS ANGELES, Calif., Sept 22 (Reuter) - Saville Systems said on Monday that it was working with Oracle Corp (ORCL) to provide telecom service providers with scalable, flexible convergent billing and integrated customer care.
In a statement, Saville said the combination of Oracle's universal data server with its customer care and billing platform will give telecom service providers the flexibility to add new products and services as their businesses grow.
The relationship also lays the foundation for future integration with Oracle 8 and the Oracle Applications line of enterprise business software, Saville said.
Shares in Saville rose 3-1/2 points to 73-1/2 in midday trade.
Saville provides convergent billing and customer care for the telecommunications industry.
Release #2
Monday September 22 10:11 AM EDT
Company Press Release
Saville Works With Oracle To Bring Flexible, Scalable Convergent Billing And Customer Care To Telecom Service Providers
LOS ANGELES--(BUSINESS WIRE)--Sept. 22, 1997--Leading convergent billing and customer care provider Saville Systems (NASDAQ:SAVLY) announced today it is working with leading relational database vendor Oracle Corp. to provide telecom service providers with a scalable, flexible convergent billing and integrated customer care solution that will help them meet telecom market challenges.
The combination of Oracle(r) universal data server with Saville's flexible customer care and billing platform will give telecom service providers the flexibility to add new products and services to their offerings as their business grows without sacrificing any of Saville's software's business functionality. As a member of the Oracle Alliance program, Saville will receive technical support to help it integrate its Convergent Billing Platform (CBP)(TM) with the Oracle(r) Universal Server. Saville will provide Oracle with access to the convergent billing and customer care market, a worldwide market that is expected to exceed $3.8 billion by the end of 1997 and $9.3 billion by the year 2000, according to Northern Business Information, a New York-based research and consulting firm.
Saville's support for Oracle will also enable companies to integrate their billing and customer care system with external support systems, such as data warehouse and decision support applications. This is intended to provide companies with additional ways to analyze customer information so they can make well-informed business decisions, such as which new services it should bring to market in different regions. These target marketing solutions will help companies reduce customer churn by providing them with one-stop shopping for all the telecom products and services they require.
The relationship also lays the foundation for future integration with Oracle 8 and the Oracle Applications line of enterprise business software, including Oracle Financials, which will provide companies with even greater functionality to help them better compete in the highly competitive telecom industry. In the future, Saville
will also incorporate Oracle's Network Computing Architecture (NCA) into Saville CBP.
``Saville's industry-leading technology, combined with its strong reputation among key telecom industry players are a winning combination,'' said Mike Hallet, vice president of Oracle's Americas Alliances. ``Our relationship with Saville will allow us to deliver expanded capabilities to telecom service providers that meet a variety
of their complex business needs.''
Oracle provides Alliance partners with critical components for database applications that scale beyond the local area network, such as enterprise-scale management tools, operating system portability, and parallel query execution capability for decision support system databases on UNIX and NT.
``Saville is committed to working with leading technology providers like Oracle to deliver the most comprehensive convergent billing platform to global telecommunications companies such as Global One and AT&T. Oracle and Saville's products and strategic directions complement each other, and will provide telecom companies with an integrated solution that meet all their business needs,'' said John Kiley, senior vice president of sales and marketing.
Saville CBP Explained
Saville CBP is designed to integrate billing and customer care for multiple services from a single solution. This enables providers to offer customers one-stop shopping, a single invoice and customer care for all services. Saville CBP enables companies to support all customer processes from a single integrated platform, while building a repository of customer data that is critical to corporate decision making.
Saville CBP's modular approach has enabled Saville to deliver convergent customer care and billing systems faster and at a lower cost than traditional billing systems, incorporating proven software modules into a comprehensive, integrated solution. In addition to traditional telecommunications services such as local, long distance and cellular, the Saville system also supports services such as competitive local exchange carrier (CLEC), satellite, Internet, cable and energy, in a single
solution.
About Oracle Alliance
The Oracle Alliance is a global business network that unites leading information technology companies to deliver integrated customer solutions for networked computing. Alliance members have real-time access to Oracle's premier products and services and are able to utilize vast technical, marketing and sales support resources. With more than 8,000 partners worldwide, the Oracle Alliance enables partners to maximize Oracle technology and global infrastructure to provide world class, Oracle-based solutions for mutual customer and Alliance member financial benefit. Additional information is available at alliance.oracle.com .
About Saville Systems
Founded in 1982, Saville is the leading provider of convergent billing and customer care solutions for the telecommunications industry. Saville operates globally with offices in the U.S., Canada, Ireland, Singapore, U.K. and Germany, and has more than 1,100 employees worldwide. Saville is a publicly held company, traded on the Nasdaq (US) market under the symbol SAVLY. For more information, Saville can be reached at www.savillesys.com, or call (+1) 781-270-6500.
Saville CBP is a trademark of Saville Systems. Oracle is a registered trademark of Oracle Corp., and Oracle8, Oracle Applications, Network Computing Architecture and Oracle Financials are trademarks of Oracle Corp. All other products mentioned may be trademarks of their respective companies. |
