Cybersurf (CY.A) - Bridge between 20th & 21st Centuries Message Board

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Gold/Mining/Energy : Cybersurf (CY.A) - Bridge between 20th & 21st Centuries

CY 23.82

0.0%

Apr 16 5:00 PM EST

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To: emidio who wrote (2417)	10/6/1999 7:31:00 PM
From: Sulayman	Read Replies (1) of 3243

Regarding 'broadband'. If any of you have Rogers or Sympatico, you will notice that they make it very difficult for their users to use their service on more than one computer within the same household. I realize that one who has extensive (relatively) knowledge of networking can correct this problem but for the layman it is extremely difficult. Ofcourse the additional problem with this is also the cost which can be quite substantial compared to the cost of the monthly user fee. Network card can cost in excess of $30 per computer and then you have the wiring plus the effort. It may not be a big deal for many people but for many others it surely will be. Have any of you heard of the kind of questions the people at tech support get in a day ? Just to give you an example; one caller said that his cup holder kept breaking when he placed his coffee in it. When the tech rep asked in bewilderment where the cup holder was his reply was below the disk drive. You may think I am kidding but this is actually a true story and is just one in the day of a tech rep at an ISP. I fail to comprehend how such people will carry out such a complex (relatively)task as networking computers. I know from personal experience that the official policy of Sympatico high speed ISP is that they will not offer any help to someone wishing to perform this task. They actually tell you this when you call tech support. I think that this should have some sort of positive affect on the traditional ISPs since they have no such problems. I know many people who have shyed away from these services purely based on those reasons. As far as the regular dial-up ISP is concerned, I do not know how well CY ranks in relation to them. Hopefully someone in Calgary or Edmonton can answer that question. Comments ?

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