Quallaby Ships Service Level Management Solution for Service Providers
March 2, 1999
BURLINGTON, Mass.--(BUSINESS WIRE) PROVISO product line provides Service Providers Analysis and Reporting Software for Differentiated Services
Quallaby Corporation, a global provider of network and service management software, today announced the availability of PROVISO(TM) 1.0, a Service Level Management (SLM) solution that allows Service Providers to dynamically tailor SLA's to their customers changing requirements. PROVISO's shipping comes on the heels of the recently announced OEM agreement with CrossKeys Corporation (see release dated January 21, 1999).
To compete effectively in today's rapidly expanding world of communications networks, Service Providers must quickly differentiate their service offerings. IP-based services like Web, Voice over IP, Extranets and Managed Network Services are creating new business opportunities and driving more advanced service requirements. With PROVISO Service Providers have an optimized tool that can facilitate their ability to offer and deploy these new service offerings.
"Deregulation is fueling the emergence of new Service Provider competitors and driving down service prices." said Tom Axbey, vice president of marketing and business development for Quallaby. "Telcos and Network Service Providers understand that to compete and satisfy customer demands, a flexible SLM solution is required. PROVISO helps Service Providers articulate the value of new IP-based services to their customers and allows them to continue to deploy the competitive services that yield higher margins.
CrossKeys was so impressed with Quallaby's PROVISO 1.0, that the company recently entered into a strategic, multi-year OEM agreement in January. " Having analyzed comparable products in the marketplace, we found that only Quallaby PROVISO had the flexibility and scalability necessary to address IP-based service level management," says John Selwyn, president and CEO of CrossKeys.
PROVISO supports both traditional services (Frame Relay and ATM), and new IP services (VoIP, VPN, VLAN, Internet based messaging, Convergence) and allows carriers and service providers to create business-driven SLAs based on any number of factors including: availability, throughput, latency and utilization.
The PROVISO Product Line is a modular set of products designed to map to the business objectives of Service Providers and their customers. The components are PROVISO Manager, PROVISO Report and PROVISO Library.
PROVISO Manager is the server in a distributed PROVISO deployment. PROVISO Manager provides device discovery, data collection and relational database storage services. Configurable element grouping features provide users the ability to collect data and generate reports, real-time or scheduled, in any way they choose using any number of PROVISO Report clients.
PROVISO Report is the client in a distributed PROVISO deployment. PROVISO Report provides the user interface for configuring and running reporting functions based on data retrieved from multiple PROVISO Managers. PROVISO Report can generate ad-hoc reports or be scheduled to generate reports automatically and store them as files or push them to a Service Providers' own Web server.
PROVISO Library is a complete package of customizable reports optimized for particular service offerings. These Service Level Management (SLM) Packs, available for ATM, WAN, LAN, Access, Convergence, Server and Security services, offer Service Providers complete tools right out-of-the-box for quickly generating reports. All the reports in each SLM Pack can be customized to fully articulate the value of IP services to its customers, network operations as well as Service Provider sales and marketing executives.
About Quallaby
Internationally headquartered in Burlington, Mass. with additional offices in France, Quallaby Corporation is a provider of service and network management software. Quallaby's flagship product line, PROVISO, uniquely meets the needs of carriers and service providers worldwide for service level management software solutions. For more information, visit Quallaby's web site at www.quallaby.com or call 877/QUALLABY.
PROVISO is a trademark of Quallaby Corporation. All other names are trademarks of their respective corporations. |