(UPDATE) Gates Hints Of Possible Delays For Already Tardy Windows 2000
Dow Jones Online News, Wednesday, August 25, 1999 at 16:21
NEW YORK -(Dow Jones)- Microsoft Corp. Chairman Bill Gates Wednesday said he is "pretty sure" the long-delayed Windows 2000 operating system will be ready by year's end but left open the possibility that the product could be held back because of testing. "Quality is key," Gates said. Microsoft (MSFT) has cited quality issues before in delaying release of test versions of Windows 2000. The software is intended as the successor to Windows NT, Microsoft's operating system for high-powered computers and corporate networks. Once complete, Windows 2000 would be Microsoft's showcase product but it has been plagued by delays. The final test version wasn't shipped until May, and a December launch would put the commercial release about 18 months behind the original schedule. Earlier this month, Microsoft confirmed that it would release Windows 2000 by the end of this year with plans to unveil its Windows 2000 DataCenter Server software 90 to 120 days after the operating system is on the market. Gates' remarks Wednesday hinted that those targets are questionable. In the meantime, Microsoft's delays have opened opportunities for its competitors, particularly Sun Microsystems Inc. and its Unix operating system and Novell Inc., with its NetWare system. Analysts say the growing popularity of the nonproprietary Linux operating system could further damp enthusiasm for Windows 2000, which is meant to handle all but the biggest corporate-computing jobs. Gates and his fellow technology mogul - Dell Computer Chief Executive Michael Dell - spent much of the initial session of Dell's two-day conference in Austin, Taxas, stressing the importance of the Internet in corporate America. They warned the executives in attendance that the Internet will be used either by them or against them as it grows in popularity. The Internet "is like a weapon sitting on a table, ready to be picked up either by you or your competitors," Dell said. Both he and Gates then eagerly demonstrated their companies' respective hardware and software products designed to make computer use and Internet commerce easier and more pervasive. Among other things, Dell unveiled what the company is calling the "Dell OpenManage Resolution Assistant," which will be available on Dell PowerEdge servers. Users of the system can allow Dell technicians access to their computers over the Internet, enabling the technicians to diagnose and correct problems from elsewhere. Dell expects to unveil a similar system for some of its consumer products this fall. Eventually, the company expects to provide such automated support across all of its product lines. "This is the beginning of what we call self-healing systems," Dell said. Dell also predicted that the distinction between "dot-com" companies and traditional business will become insignificant in coming years. "We believe that the Internet will be your business," he said. Citing his own Round Rock, Texas-based company as an example, he said firms that use the Internet can reduce transaction costs and speed up time-to-market for products. Dell, the No. 1 direct seller of PCs, provides its corporate customers and suppliers with access to inventory information online. Dell has a system it calls "valuechain.dell.com" that provides suppliers with secure access to its inventory data, giving them "a direct view into the manufacturing process," Dell said. Such systems brings "a dramatic reduction in the cost of transactions and the costs of interactions" between businesses, he said. Microsoft's Gates, speaking after Dell, stuck mostly to themes detailed in his new book, "Business @ the Speed of Thought." In the book, Gates outlines how corporations must learn to use technology to reap maximum value from the information they generate. Gates also said Microsoft has increased its software research-and-development budget by 25% for this fiscal year, to $3.8 billion. He said the money will be spent developing Windows products specifically for the World Wide Web, as well as developing new computer interfaces, such as voice-recognition software and handwriting-recognition software. Responding to an audience question, Gates said he thinks the biggest threat to his company's preeminence has to do with maintaining its competitive edge. "The problem of success is making sure people (within Microsoft) maintain that innovation," Gates said. "You don't let somebody come along like we did and change the rules of the game." Copyright (c) 1999 Dow Jones & Company, Inc. All Rights Reserved.
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