| DELL Analyst Meeting: 4/9/99 (Part 5, Cowen Securities) 
 08:37am EDT  9-Apr-99 SG Cowen Securities Inc. (CHU, RICHARD)  DELL
 DELL/SOME POST-MEETING THOUGHTS: DELL REASSURES/BUY
 
 ...
 
 Dell Computer (DELL - $45)
 Rating:   2/BUY
 
 SOME POST-MEETING THOUGHTS: DELL REASSURES;  BUY
 EPS (FY Jan)                  Quarterly EPS
 Jan            New     Old     P/E*     Q1     Q2      Q3      Q4
 F98/C97        0.32                    0.07   0.08    0.09    0.10
 F99E/C98       0.53                    0.11   0.13    0.14    0.16A
 F00E/C99       0.75            60X     0.16   0.17    0.20    0.22
 F01E/C00       1.00            45X
 2.76 Billion shares; $125 Billion Mkt. Cap.; TTM Revs. =  $16.8Billion
 
 Key Points:
 1.   Dell reassures investors re aggregate dynamics; Q1 in good shape.
 2.   Talking a lot more about "services".
 3.   Strong  enterprise/server/storage momentum (see yesterday's notes);
 attacking Compaq.
 4.   Consumer:  will sell cheaper PCs profitably; our read: business
 models continue to change here.
 5.   Maintain 2/buy;  Dell is our top PC pick; but, would not be
 aggressive here.
 
 Investment Thesis - Dell remains our top pick in the PC systems sector;
 specifically  we think that Dell possesses a sustainable competitive
 business advantage stemming from its direct model, especially as it
 aggressively leverages emerging internet and e-commerce infrastructures.
 In contrast, major indirect competitors are likely to continue to
 struggle with model re-engineering, constrained by existing channel
 relationships.  That said, we are generally cautious about PC stocks and
 continue to feel that the PC demand picture in 1999 will be peculiarly
 difficult to characterize with a number of intersecting cross currents
 stemming from the confluence of factors: demand (Y2K remediation,
 Windows 2000), rapidly evolving competitive business models, especially
 at the low-end, and flat to rising component costs.   Our 12 month price
 target, assuming 50X C00 EPS, is about $50.
 
 Detailed Discussion - Since we made some preliminary comments with
 respect to DELL's enterprise business yesterday, we will not repeat
 those here.
 
 DELL REASSURES INVESTORS.  Although as always there was no specific
 guidance, management made enough reassuring comments with respect to the
 current state of business, the net of which, as we suggested yesterday
 morning, is that investor expectations coming out of the meeting for
 April Q1 results are likely to tighten, rather than widen, around a
 $5.45+B (+6% sequential, we are a tad higher at $5.5B) and 16c
 consensus. At the end of  an unusually  quiet and buzz-free morning
 session, Tom Meredith, Dell's CFO and the customary closing speaker at
 these types of sessions, closed with an expected bullet point: "Strong
 business across all geographies, product, and customer segments."   We
 take this to mean that Q2 is indeed in good shape.
 
 Viewed alternatively, and recapping comments we have made on this point
 over the last several points, it is Dell's perception that end-demand
 has not changed meaningfully one way or the other and that the
 downs-and-ups reported by major competitors (mostly in the indirect
 arena) are reflections of exacerbated seasonality, product shift (e.g.,
 P2 to P3) and channel issues.    This is certainly not an unreasonable
 view; however, we haven't changed our view that there will be a number
 of forces, as 1999 plays out, that are likely to make aggregate
 conditions tougher than normal for the PC business --- these include, in
 no particular order: Y2K replacement bubble (or absence thereof) and H2
 lockdowns in large corporates, the absence of broadbased replacement
 initiatives from desktop OS cycles; and generally tighter supply/demand
 conditions for components (LCDs certainly, DRAM's and drives also) in an
 environment which could make it tougher to fund aggressive competitive
 pricing.
 
 EXTENDING THE MODEL: PRODUCTIZING SERVICES -- A key new message from
 yesterday's meeting was that Dell stood ready to continually evolve its
 business model focus from phase 1 (core PC centric) to phase 2 (beyond
 the box, with rudimentary services) into phase 3 (emergence as a full
 technology partner for the customer, with extended services and
 product), even as it drives for higher operational efficiencies by
 leveraging the internet.    In this vein, management argues that it
 currently generates approximately $1.4 billion in services revenues, and
 as it extends the profile of its addressable markets in enhanced
 services, it has an opportunity to significantly grow its services
 revenue stream, without in a fundamental fashion upsetting the balance
 of its best-of-breed partnership model.    On this point, it went as far
 as to outline specific services programs (examples: so-called Notebook
 No Fault programs: potential x-hundred $MM; technical consulting;
 desktop/workstation response, etc.), generally niche opportunities that
 can be productized and best delivered through the existing direct model
 enhanced by the web.    Plainly, as investors speculate on whether there
 will or will not be larger agreements with IBM (beyond the initial
 intellectual property/patent/technology/supply agreement), whether or
 not a potential deal with Global Services will leave room for Dell is a
 consideration.    Our reaction: services is clearly an opportunity and
 Dell is on the right track provided it sticks with a niche approach; but
 the boundaries with service partners are not crisp enough.
 
 CONSUMER MARKETS/CHEAP PCS/NEW MODELS ARE STILL ELUSIVE --- For all the
 concern re cheap PCs, Dell has done a remarkable job of growing a
 consumer/small business "transaction" oriented business that is
 currently at a $3 billion run rate, growing 80%/annum over the past two
 years, delivering about "average" profitability (within Dell) and
 essentially infinite ROIC (low inventories, credit card receivables,
 hence negative working capital).   So far, and it looks like for the
 foreseeable future, Dell will continue to address segments of the market
 who are "direct model" sophisticates and hence ASP's, even at the entry
 level, have moved gingerly, down from the sub $2K area to only very
 recently a $999 333Celeron product (with monitor and 3 year warranty).
 Dell's fundamental argument is that it has made sure to make money in
 this segment, and, going forward, it believes it can make money with
 lower price points (presumably, not $399, but say, $799 by yearend) due
 to lower component costs.    More interestingly, it disclosed that the
 contribution to consumer PC gross profit from "non-system items" ---
 i.e., sales of other products (printers), financing, ISP bounties, etc.
 - rose from 31% of the the total spread a year ago to 38% now.    The
 question of course is whether this is going to 100% or more: we assume
 that certain competitors in fact are already at the 100%+ level
 (subsidizing PC sales with anticipated downstream offsets - whether
 these do or don't materialize is still speculative).    Dell
 acknowledged that the non-systems profit contribution will lift, but
 fundamentally suggests that there is a lot of trial and error and that
 most models are "experimental" at this stage, which is consistent with
 our view that the industry has generally not come to settle on an
 asymptotic stable business model for this arena.     Indeed, we were
 disappointed, generally that there was little further fleshing out of
 the potential business model dynamics for Gigabuys. Com and the way in
 which it would interact with the systems business model (although as we
 noted  yesterday, management confirmed that Gigabuys would be linked,
 quite logically, with the corporate Premier pages offering in the very
 near future).
 
 Bottom line: Dell looks formidable in the consumer space, appears ready
 to take entry price points down, but relatively gradually over the
 balance of the year, is very focused on profits, although the balance
 points between profits from sale of the PC and other revenue streams is
 unclear; the risk here is not Dell but competitive models.
 
 
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