Vancouver entrepreneur enters E-commerce
WENDY STUECK British Columbia Bureau (Globe & Mail) Tuesday, June 1, 1999
Vancouver -- Vancouver property entrepreneur Terry Hui doesn't dawdle.
In the fall of 1995, Mr. Hui took less than an hour to decide to purchase the company that would become Vancouver-based Multiactive Software Inc.
Since then, Mr. Hui has spent heavily on staff and research, taken the venture public on the Canadian Dealing Network and snapped up two competing companies in Multiactive's core market of customer management software.
Today, Multiactive is moving into electronic commerce by launching Entice, a program designed to help medium-sized companies blend their traditional operations with on-line activities such as sales and market research.
Mr. Hui says the new product gels with the vision that grabbed him when he first came across Maximizer, Multiactive's flagship contact management software. Launched in 1987, Maximizer had a loyal user base but a troubled corporate past. Mr. Hui saw beyond the problems.
"When I saw that product, I saw the potential of helping businesses generate more sales, using the Internet," Mr. Hui says. "The new program we are releasing materializes a lot of that vision."
To date, Mr. Hui's vision has been most evident in high-rise towers. As president and chief executive officer of Concord Pacific Group Inc., Mr. Hui, 35, is spearheading the massive Concord Pacific Place development on the north shore of False Creek in downtown Vancouver.
Concord Pacific is listed on the Toronto Stock Exchange, but is most closely identified with its Hong Kong-based backers who include billionaire Li Ka-shing.
But the well-connected Mr. Hui has always had a soft spot for technology. Born in Hong Kong, Mr. Hui went to university in California, where he obtained an undergraduate degree in physics and a master of science degree in electrical engineering.
Since moving to Vancouver in 1985, he's put a high-tech stamp on a number of real estate developments, including suites at Concord Pacific Place that are wired for high-speed Internet access.
Through Multiactive, Mr. Hui is broadening his reach. Its subsidiaries include Multiactive Education Inc., which provides on-line educational content, and List Warehouse Inc., an Internet list-brokering service. In the three months ended Feb. 28, Multiactive reported profit of $400,000 on sales of $5.4-million.
The newest Maximizer version, 5.0, includes E-commerce features that let users create their own Web sites and conduct business on-line. But it's designed for single users and small workgroups.
Entice is geared toward medium-sized companies. It costs $25,000 for up to 10 licences, with each additional licence ranging in price between $500 and $1,000.
The new program will be up against dozens of rivals that promise to take the hassle out of E-commerce. But Brent Halverson, who helped launch Maximizer 11 years ago and became president of Multiactive Software in May, says Entice has been designed to do more than just take orders.
Features include generating automatic responses to customer E-mails, "pushing" customers to relevant sections of a company's Web site and providing company-wide access to customer information. |