this may be helpful to some...
PC Crisis Line offers responsive service
with answers to basic computing questions
Need computer help on your own terms? PC Crisis Line
provides a competent telephone support service that can
help solve your tech problems, with a toll-free number
that's available 24/7. PC Crisis Line charges $3 per
minute for the first 10 minutes of assistance, then
additional minutes are a dollar each.
In test calls during business and nonbusiness hours, we
always reached a friendly technician who accurately
solved basic problems that involved Microsoft Office,
Windows 98, and our network. If technicians needed to
research a solution, they hung up and called back within
15 minutes. If they couldn't solve the problem, there was
no charge.
For computing questions, you can also turn to Intel
AnswerExpress, which isn't available 24 hours a day and
charges a monthly subscription fee whether you use it or
not. For these reasons, we prefer PC Crisis Line, which
charges only when it provides solutions.
PC Crisis Line
Verdict: Responsive service with answers to basic
computing and software questions.
Rating: Four Stars
Pros:Knowledgeable technicians; immediate answers;
always open.
Cons:Somewhat pricey.
$3 per minute for first 10 minutes, $1 each add'l minute /
PC Crisis Line / (800) 828-4358
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