Racom Announces Successful Smart Card Implementation for Otis Incorporated
  DENVER--(BUSINESS WIRE)--Sept. 21, 1998--Racom Systems, Inc. (NASDAQ: RCOM - news), a leading provider of contactless smart card technology solutions, announced today the successful implementation of the world's first automated hospital supply delivery system combining Otis Incorporated's advanced robotic system and Racom's industrial smart tag technology. Through its Cernusco, Italy operation, Otis developed this solution for one of Italy's largest hospitals, all part of a major automation program funded by the hospital and other European interests, to reduce operating expenses, increase staff efficiency and most importantly, improve patient care. 
  ''The rising utility of smart tags in industrial automation applications reinforces our strategy to partner with industry leaders like Otis, to deliver worldclass solutions,'' Art Rancis, Racom's president and CEO says. ''We believe our technology provides superior performance for applications needing speed and reliability, whether for the delivery of life critical hospital supplies or for the manufacture of products in an assembly line.'' 
  Robots, equipped with Racom tag readers, transport trolleys and serve as the delivery vehicles throughout the hospital's eight floors and several miles of corridor. When hospital personnel wish to move supplies such as laundry, pharmaceuticals, laboratory samples and food, they are loaded on the trolleys, which are positioned throughout the hospital. The robots then automatically retrieve the trolleys and transport the supplies to a selected destination. ''The system's speed, durability and reliability make the robots fully autonomous, noting destinations, delivery and content information from each Racom tag,'' said Enrico Cella, service project leader, Otis Inc. ''The Racom system is operating very effectively and we are extremely pleased with the results.'' 
  ''We are delighted that Otis has validated the success of our industrial automation products which will certainly help Otis in securing future business opportunities,'' Mr. Rancis continued. ''Racom's products have once again demonstrated their ability to generate significant improvements in efficiency that translate directly into cost savings as well as improved performance.'' 
  Racom's industrial automation technology also enhances productivity within manufacturing and warehouse facilities, as a high capacity tracking repository of information about people and goods. Racom's smart tags can be easily read, written and updated, so information concerning goods, tools or people can be tracked and enriched. The tags improve line uptime and help simplify the collection of accurate data for transmittal to network systems. They are very reliable, offering more than 10 billion read/write cycles without degradation of data. They use simple RS-232 interfaces for system integration and have a product lifetime of up to 10 years compared to one year for EEPROM technology. 
  Racom Systems, Inc., headquartered in Denver, Colorado, develops and markets smart card-based systems that automate transactions for electronic commerce, information technology, physical and logical access control, and industrial automation. Racom's system applications are designed to deliver solutions that provide secure, convenient and personalized access to money, information, property, and services. For further information about Racom, its technology and products, contact Racom at its Web address, racom.com, by telephone at (303) 771-2077, or by fax at (303) 771-4708. 
  Investors should carefully consider the preceding information as well as other information contained in this press release before making an investment in the Common Stock. Information contained in this press release contains ''forward-looking statements'' which can be identified by the use of forward-looking terminology such as ''believes,'' ''expects,'' ''may,'' ''should'' or ''anticipates'' or the negative thereof or other variations thereon or comparable terminology, or by discussions of strategy. No assurance can be given that the future results covered by the forward-looking statements will be achieved. The preceding matters constitute cautionary statements identifying important factors with respect to such forward-looking statements, including certain risks and uncertainties that could cause actual results to vary materially from the future results covered in such forward-looking statements. Other factors could also cause actual results to vary materially from the future results covered in such forward-looking statements.  ------------------------------------------------------------------------ Contact: 
       Racom Systems, Inc.,  Denver      Michele Carpino, 303/773-7403      Fax: 303/771-4708                or      Murrel Public Relations      Guy Murrel, 303/581-7760      Fax: 303/581-7762 |