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Pastimes : Dream Machine ( Build your own PC )

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To: Clarence Dodge who wrote (3466)	11/12/1998 7:16:00 PM
From: Spots	of 14778

>>I'm going to take my chances, and buy OEM. A wise choice IMO. If you can afford to fail, you're statistically better off taking the risk. Do you think MS loses money on their support? If not, you might as well make the statistical profit. Of course, you may lose in any instance, but in the long run ... (this is an old argument on this thread, which I won't repeat). More important in this case is that EVERYBODY gives MS support low marks. I will add my meager experience: I've resorted to them only once to a resounding DUUUHHHHH, totally unhelpful. The only good response I got was from customer service afterwards, who agreed to waive the return shipping charge for a full refund because tech support was clueless (which was, in truth, a VERY kind evaluation of tech support). BTW, the included support in the retail version does NOT include network problems, for which they always charge you in any case. And the Netware replacement is ... (??). Spots

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