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Technology Stocks : Silicon Graphics, Inc. (SGI)
SGI 93.75-0.6%Dec 12 9:30 AM EST

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To: Doug Skrypek who wrote (3505)11/10/1997 4:27:00 PM
From: Marcelo Magnasco   of 14451
 
Doug says:
SGI's sales people are a joke. Our company has been trying to
get a price from them on a server for over a week...
I guess they don't want the business, Sun wins again.


I have to second that. Even more than marketing, the salespeople
have to be ready and willing to sell in order to make a business.
Many SGI salesdroids will only pay attention if you want to buy
a 64 procs O2000, and will not give you the time of day if you want
to buy an O2. Horror stories abound in comp.sys.sgi.*

I've long since gone to a VAR. I order an O2 and I get it within
two days. (Once the O2 arrived before the PO left our purchasing
dept!!!). You would guess I would be a valuable customer: I got
15 sgi workstations (octane, o2s, indigo r10K, powerindigo, you
name it) and a share of a 20-proc O2000; yet, ordering a new
machine was like pulling out teeth, even while our local SGI
salesperson is better than most. I still get the edu discount.

I guess management should ORDER its salesforce to channel small
orders to a VAR if they are not interested, rather than let them
lapse. What is going on right now is absolute nonsense: how many
people are going to buy big business outright rather than buy
a few small machines first?

Marcelo
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